Hello all,
My partner & I moved into an apartment in Uccle in January, and immediately found that the oven didn't work.
We reported it to the landlord / letting agent via the relocation agency that helped us to rent the apartment and, initially at least, they were making efforts to repair it. Ultimately though, the technician declared it irreparable and told us the oven had to be replaced.
At around this point, the landlord / letting agency changed the company that they use for maintenance issues, and we seemed to be back to square one.
We are still without a working oven and we are now getting no response to repeated communications asking for it to be resolved - both directly from ourselves and via the letting agency.
We feel like our last resort is to withhold the rent payments temporarily as a way of getting the landlord's attention, but I'm sure that this would be a legally dubious course of action in the UK where we're from, and I imagine it it's not much different in Belgium, but I haven't been able to find much information about our rights in these circumstances.
Can anyone advise on our best course of action please?