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Jenerik New member

Member since 28 September 2022

JenerikNew member20 December 2023 01:25:10

Hi, please advise on this situation.

I was in the last section of the online application for a visa renewal and in the procees an AI chat appeared promting me to decline or confirm an override of a recognised surname from passport and immigrations (same first initial and surname as mine) with three extra initials before my surname.

AI (passport control) probably recognised it from family members that have been to visit .

Anyway, I stupidly confirmed the wrong request and have submitted the application (wrong initials) which the computer generated response acknowledge receiving with ref. number etc. I sent them an email and tried to call but have had no feedback.

Can or should I reapply and submit a new one with correct initials, or will they acknowledge the error and rectify it themselves.

Many thanks.

yannlbs Member

Member since 15 August 2022

yannlbsMember20 December 2023 01:42:30

Hello,

Yes its better to reapply cos if you wait,it might delay and knowingly most admin staff would cease to work in the coming days cos of Christmas and New year and they might process it afterwards i.e as from 10th of Jan.

Bhavna Team

Member since 01 June 2015

BhavnaTeam20 December 2023 02:33:39

40864

@Jenerik

Hello, normally the first application should be cancelled, then another can be filed.

Try contacting them again.

Regards

Bhavna

Jenerik New member

Member since 28 September 2022

JenerikNew member20 December 2023 07:36:07

Thanks for your feedback. Do you know how to cancel it on the e-licensing portal I tried but can't find how to do it. It just shows acknowledge of receipt with ref number. Should I just reapply and hopefully they will see which one is correct.

Kind regards

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