certificate of good standing

I am an Expat from Saudi and now currently in Philippines. I applied for my Certificate of good standing thru mumaris plus and when I secured my payment, I immediately checked my account and it says that my certificate of good standing was already issued. However, upon checking my account it does not appear on my page. How am I going to print or get my certificate of good standing? thank you.

have you tried to email your query on tawasul?

Yes I did sir. But until now they do not have any reply.

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