Hi everyone,
I'm new to this forum and I appreciate the help from this great community. I've read so many threads before but I would like to be given insight to the problem that I currently faced.
To start of I am 21 y.o male, Indonesian and studied in Singapore in Kaplan for Diploma in BA, Bachelors and Masters in Management. I have 1,5 years of experience in Indonesia but none in Singapore. Recently a company applied SPass for me with salary of $2,200 (meeting the minimum salary requirement). I provided all documents needed but not my Master's certificate because it is not out yet. Thus I provide my transcript of graduating and completing the whole Masters course.
My application was submitted on the 8th August 2018 in the morning, but got a reply in the afternoon saying that my passport photo was unclear, so I need to reapply on the 10th since 9th is public holiday. On the 10th my company applied with all corrected documents. Up till today morning, I received an email from HR saying that my application was rejected. "Candidate is not eligible to apply for a work pass, please look for another candidate." She tried to contact MoM and they said that the problem is not with the company, it is me who are not eligible for a work pass, and the reason was confidential. I am applying for Cust. Service Executive.
I have clean records in Singapore, never had problems with the ICA or MoM. As for now, for an appeal, I must wait till Monday so I could contact MoM to ask for clarification, but I bet it's going to be another confidential information as to why I am rejected. I have no other supporting and new documents for an appeal as all that was submitted was my education certs.
What do you think is the problem and whether I should appeal or not?