I applied for my Work holiday pass on March 3rd 2023 and it has been one month since then, but the status is still "pending". I understand that the work holiday visa can take more than 3 weeks but I am a little nervous that the status has not changed for a month.
When I got the e-mail after approving the Work holiday pass saying "We've received your application", I was not able to open the link (Application Status Check via Employment Pass Online (Non-login) that was in the e-mail. I do not know if this is relating to the delay, but I guess there is some sort of problem.
I tried calling the MOM many times, but I wasn't able to confirm the application status because I did not have the FIN number, which I should be able to receive from the IPA after getting the permission from the MOM.
・How should I contact MOM?? Are there any ways to contact them without having a FIN number?
・Should I just wait until the status changes or should I apply to the work holiday pass from the beginning again??
If you know anything, your help would be appreciated!!!