Medical test for transfer of sponsorship

Hi guys, I undergo medical test for transfer of sponsorship last Feb 4. I called the clinic and they said they upload it today (Feb 8) thru online. I try to check it via efada and there is error. How can I see my medical report? Can i visit the clinic again for me to know the result? Thank you

Yes, go back to hospital/clinic and request the scanned copy of your medical exam result.

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