Since 8 October 23 I have been trying to set an appointment for renewal of my self-sponsorship residence permit. Firstly the appointment app kept indicating to try later; finally when I succeeded, I went to Muharraq MOI/NPRA and was redirected to NPRA in Diplomatic area where I was told to request on-line ONLY. I called 17077077 and was told to call 17399712 for assistance; but no answer.
I sent an email to [email protected] it failed to deliver; I sent a complaint to Tawasul submission failed; I called Tawasul 80008001 doesn't have selection for MOI. With all the back and forth for the past 2 weeks and calls to respective concerned, no solution thus far. I'm getting frustrated as my residence permit will expire on 21 October 23.
Kindly advise how I can resolve this urgent issue.
many thanks in advance.
Isabella