Operations Officer

Posted last month
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Experience Graduate
Contract types Permanent contract
Working time Full time
Language(s) spoken English (Fluent)

Are you certified in Banking, Business or Management?
Do you possess a drive to learn and grow?

Our client is a private credit institution operating under the European Union banking regulatory framework. They are licensed and regulated by the MFSA to operate outside Malta and offer two main lines of products, card/store value and micro-lending. 

An Operations Officer is required to form part of the business team responsible for corporate customers. The chosen candidate will report to the Operations Manager and be responsible for:

Providing support in the on-boarding and screening process of new clients
Performing due diligence checks and assist in the ongoing monitoring of existing customers
Conducting customer reviews according to internal policies and procedures
Liaising with all internal departments regarding any compliance issues
Identifying risks associated with customer transactions and reporting such risks and compliance gaps
Ensuring that all AML and KYC requirements and procedures are followed appropriately
Producing reports on a regular basis, as directed or requested by the Operations Manager;
Assisting in market research and analysis together with the implementation of new projects as required from time to time;
Inputting, maintaining and managing customer data, within the system
Answering customer queries, in a timely and professional manner
Scheduling and attending customer meetings with the Operations Manager and recording meeting minutes
Providing customers with accurate information regarding the Bank’s products and services
Keeping abreast with current and new legislations, laws, directives and regulations

You will join a team of hard-working, cross-functional collaborators within a company that invests on growth and development in an environment that provides plenty of opportunities within and outside the role.

Excellent command of English language
Conversant with MS Office tools
A good eye for detail and high-performance standards
Ability to meet deadlines and prioritise effectively
Aptitude to work proactively, independently, as well as part of a team
Willingness to learn and grow
Be energetic and have a positive attitude
Good customer service skills
Diploma and /or Bachelor’s degree in Banking, Business, Management or equivalent
Interested in this ad?
People & Co Ltd
People & Co Ltd
Claire Millward
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