Jakarta (CGK) departure: passport at check-in vs passport at e-gates

nickelodeon Member

Member since 04 October 2022

nickelodeonMember07 February 2026 23:38:45

Hi everyone,

I have a procedural question about departing Indonesia from Jakarta (CGK).

For travelers who hold more than one passport, does the passport shown at the airline check-in counter need to match the passport used at the immigration e-gates when exiting Indonesia?

Has anyone experienced issues when the check-in passport and the e-gate passport are different?

Thank you for any guidance or personal experience.

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Fred Indonesia Expert

Member since 02 August 2009

A smile is the universal welcome.
Max Eastman

FredIndonesia Expert08 February 2026 00:04:39

30355

Difficult to say but, if one is an Indonesian passport, stick to whichever one you entered the country with, including when you book the ticket.

In any case, immigration will expect you to be the nationality you booked the flight under. A change might well trigger a security check.

nickelodeon Member

Member since 04 October 2022

nickelodeonMember09 February 2026 22:04:57

Difficult to say but, if one is an Indonesian passport, stick to whichever one you entered the country with, including when you book the ticket.
In any case, immigration will expect you to be the nationality you booked the flight under. A change might well trigger a security check. - @Fred

So, does immigration has access to APIS, I believe this is the system that stored our passport information that we have entered into the airline system when we check-in, and this is how the immigration can tell whether we are the same nationality as we booked the flight under?

Fred Indonesia Expert

Member since 02 August 2009

A smile is the universal welcome.
Max Eastman

FredIndonesia Expert09 February 2026 22:35:08

30355

I have no clue if they but APIS into place, but you stated your nationality when you bought the ticket, and that's what they will expect to see a passport for.

Anything else is asking for trouble.