Vaccination Details not updating in BeAware app

Last activity 20 May 2021 by XTang

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iukukMember15 May 2021 13:42:22

Anyone else having problems with BeAware updating your vaccination status in BeAware? I have a paper CPR and it only updated after my first shot 2 months ago then nothing. I’ve been ringing 444 consistently and only received one call back saying there is a problem for paper CPR holders. They offered to email my actual certificate with the QR code to me and I gave them the email address but nothing came. I have a friend who had an expired CPR card, now on paper CPR and someone told her to put her old CPR details even though expired and it updated to green immediately!! Is it because of the photo you think?? Thank you for any advice at this point. Seriously fed up talking to 18 year olds on 444...

XTangBahrain/UAE/Saudi Arabia Expert15 May 2021 15:14:59

11781

Go to Tawasul portal and file a complaint. That they handle properly usually.

Also there are issues due to cpr transition to paper cpr. Put your old details and check if you had an expired cpr before - if not, follow step 1 above.

iukukMember17 May 2021 03:19:17

Thank you. Much appreciated.

iukukMember20 May 2021 05:14:52

Sorted. Went to Budaiya Health Centre and they ‘re-updated’ my second vaccine status. Still nothing happened. Then went to King Hamad, where I had registered for the vaccine. They got me my certificate in 5 mins and got my BeAware updated in 10. Sorted!

XTangBahrain/UAE/Saudi Arabia Expert20 May 2021 09:23:16

11781

Good to hear!

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