Customer care in Albania

Hello everyone,

The way customer services are handled can greatly affect your views on certain brands, products, companies or stores. As a consumer, it is important to get familiar with local practices regarding client assistance in Albania and try to understand how things work in the country.

How would you describe your customer service experiences in Albania?

Do you feel welcome when you enter a store? Do you get useful tips and advice?

Are after-sales services available in Albania?

Thanks for sharing your experience,


Albania's shopping experience as everything in Albania is one of a kind. You may be treated as the most desirable customer, or you may get out of a shop with a feeling that you rudely interrupted the shopkeeper's quiet life.  All that I can wish you is to have a good luck and respect to anybody you shop from. Greet the shopkeeper to begin with and you will see how it will go from this point.

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