To be successful in networking in Kuala Lumpur, it is essential to follow local customs. Business and work in Malaysia are strongly focused on people. Building a profitable network starts with establishing a sense of trust, loyalty, and a true appreciation of the local culture.
Respecting hierarchy is an important aspect of networking etiquette in Malaysia. Respect for laws and authorities is essential if you want to be accepted into Malaysian society and culture, both in work and in life.
Punctuality is considered a sign of respect that is highly valued by Malaysians. On another side, it is important not to be impatient when events or people are late, because culturally lateness is accepted.
First impressions are very important when networking in Kuala Lumpur. By getting to know you, the person will form an opinion that will determine the success of the relationship and any professional endeavors in the future. Face-to-face meetings are therefore highly valued and are preferred over digital communication when networking, although business meetings via screen are much more common these days, one of the many Covid-19 related changes in Malaysia.
In Malaysia, networking is all about taking the time to get to know the person and allowing him or her to get to know you before any professional discussions can take place. It is important to be patient throughout the process and to respect how the person wants to proceed. It can be multiple meetings or small talks. This helps your interviewer assess your temperament and your credibility, in general.
When greeting someone of the same sex, a handshake and a simple greeting are common usages. When you meet a woman, wait for her to reach out or place a hand on your chest and nod slightly. This demonstrates respect for the cultural and religious particularities that govern exchanges between people of the opposite sex and the Malaysian lifestyle.
Business cards are a key aspect of networking in KL and anywhere else in Malaysia. Be sure to deliver and receive cards with both hands or with the right hand only, in accordance with local cultural norms. When you receive a business card, be sure to look at it instead of just putting it away.
Handing someone a business card, especially as a stranger, is considered a sign of respect. Be sure to take the time to chat with someone before handing them your card. By doing so, you will make sure that everyone you meet feels respected and appreciated in a social or professional context.
When networking with Muslim counterparts, keep in mind that your meetings may be interrupted at some given times, relatively to their prayers. Respecting these moments, without impatience or annoyance, is necessary to establish fruitful relations with the local population. Just remember that the majority of the local population is Muslim, and your new encounters in Malaysia will certainly include a large number of contacts of Islamic faith.
In KL, adopting a dress code that conforms to local standards is part of networking etiquette. For men, it is recommended to adopt an evening dress code with discreet tones and to be well-groomed. Women are also recommended to dress formally, with skirts and dresses that go below the knee and shirts with high cuts. It is advisable to avoid wearing yellow at official functions, as this color is reserved for Malaysian royalty.
Kuala Lumpur is a very cosmopolitan city and everyone strives to be understanding and optimistic as they interact. Malaysians abhor confrontation, and it is strongly advised to avoid confrontation while networking. Instead, show delicacy and politeness in your approach. Living in Malaysia is not that different from working in Malaysia; you just need to show a certain openness to be quickly accepted.
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