ONT Router (modem) problem.

@Sticky59

If their router gives up the ghost, they should replace it! My understanding is that their fibre packages now include a decent gigabit router, so perhaps they'll upgrade you, if you ask nicely. :-)

My house fibre guy (local provider, not Vivacom) installed a pretty basic router, so I connected my own gigabit router to it (with a standard cable). It works well.

Thanks for your reply. Yes, of course they will replace it ...... but we had a bad experience with Vivacom last time the 'engineers' came around to the apartment I thought I would go this route first.

So, in your instance ..... you are still using what your guy installed .... and you plugged your router into that .... did I understand that correctly ?

We have no complaints on the wifi provided ....... fast and consistent.

@Sticky59

Yup, exactly! He installed his standard (cheap) router which includes the ONT. I thought it wasn't very good, so I connected it to my gigabit router with a standard CAT 5 cable. But I suppose I should try with a Cat 5e or Cat 6 to see if that makes any difference (I just assumed that his fibre wasn't superfast, or at least not for 20 leva).

Understood ..... yes it may make a difference.

Thanks for the prompt reply.