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Electricity bills

Hello all,

I wonder if anyone could give me some advice regarding electricity billing. I recently (March 2022) bought a flat in the Pirin Golf Complex and idiotically didn't enquire as to the cost of electricity here, as assumed it would be similar to the cost in Sofia. I was shocked to receive a bill for over 1000 Lv for the month of April and although, admittedly, I did have my radiators on a lot and didn't skimp on the hot water, I couldn't understand how the bill could be SO high. I contacted the Property management company to ask what the electricity tariff was and they told me it was 1.0798 BGN per KwH. When I checked the CEZ website, the tariffs given are  0.24812 BGN (day tariff) and 0.1425 BGN (night tariff) per KwH. The Property management company told me that they are billed as a commercial enterprise and so the rates are higher than residential tariffs. Is it really true that commercial rates are 5+ times more expensive than residential rates? Although I have a separate meter, I don't have (and can't have) an account direct with CEZ - Pirin Golf Complex is billed by CEZ and then they send bills to all owners based on consumption.

I spoke to some other residents here, and they all parroted the same explanation 'Ah, we pay commercial rates, not residential rates'.

I'd be really grateful for any advice/info - I don't want to be spending 1000 BGN per month on electricity if I can possibly help it.

Thanks

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H Lisa, I’m afraid they are much higher. We bought a house, through our company a year ago & have seen the price rise to 380 lev some months. We are fortunate enough that be able to change our tariff to a personal one though. The cost has escalated massively over the past 12 months.

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Hi Mel - thanks for your reply, but 380 lev a month is fantastic compared to the 1000 lev a month I'm paying for a flat. Even though the cost has escalated, surely the commercial tariffs aren't over 5 times higher than the residential/personal tariffs?

Hi Lisa, unfortunately most foreign buyers are not aware of individual vs, commercial electricity accounts when buying a property in Bulgaria and easy fall prey. I almost fell prey myself reserving an apartment without individual electricity account in Bansko but my lawyer advised me against buying. In the end, it cost me 2000€ in reservation fee but it would have cost much more if I had bought. The only advice I can give you is to try installing a wood or fuel based individual heating system. You might also use indoor propane gas heaters. If that's not possible because no chimney is present you can try to let the owners vote on it at the general assembly (either chimney installation, central heating with different fuel and/or individual accounts). But if private owners are minority or absent then you will not get a vote in your favour. You could also do an extensive renovation with high standard insulation, thermodynamic boilers, triple glazed window, ventilation with heat recovery, etc.

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Most commercial landlords use a self calculating rate to include for “costs associated” with reading the meter and collecting the communal payments, dealing with arrears from tenants etc. sadly that’s part of the price for communal living.

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@Peko Phil - thank you! 'Self-calculating rate' - wonderful expression. Yes, that must be the case, because I simply don't believe that CEZ charges 5 times the residential rate for commercial entities. Another person here told me that you can get a 50% rebate for high electricity prices, but the Property management company hasn't answered my emails regarding this. Perhaps they've already claimed the rebate for themselves :)

1 member reacted to this post

@euronomad - thanks for your informative and helpful reply. I wish I'd had the same lawyer as you when buying - I simply didn't have any idea. I will look into the possibility of HVAC here, as I had that in the UK and it was very economical indeed. I'm a bit of a wuss when it comes to anything combustible - I don't think I'd get a wink of sleep worrying about CO2 fumes or being burnt alive......

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It might be helpful to remember that commercial rate is just the market rate, residential is heavily subsidised/capped by the govt.

They used to be very similar rates prior to the recent increases in cost.


I was paying 4x residential rate last winter.  Heating would have been ~2-3000lev a month, if i didn't have air conditioning. 


Prices will go back down eventually, might take a couple of years though.  Air con, pellet burners etc will all help

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@Lisa PD


Pirin Golf is a very nice complex, so hopefully you will enjoy it even if it is a tad expensive.


I think you'll find that AC units use less electricity than radiators, so that might be worth considering.

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Lisa, unfortunately commercial power rates are massively more than residential rates, even for what are essentially residential properties. I believe it changed last year, as I read articles about it on Bulgarian news sites.

For "businesses" that are simply non-EU citizens required to have a non-functional business to own a property, it's possible to apply directly to the electricity company for a reduction. Unfortunately as you are billed via the property management company, which is an actual functioning  business, I'm not sure you will have that option. You should be able to find out on the electricity company site what their commercial rates are and see how big a mark-up the management company are adding, but it's legitimate that they can do so and you may not have much recourse to prevent it.

I am sure I will find the same issue for a while, as I am buying my house by installments and for the next 18 months, the estate agent still legally owns it. I'm not using much electricity, but I'm expecting big bills and will be trying to keep my power use as low as possible.

It sucks, but that is how it is.

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Lisa PD,


I feel so sorry for you . You do not deserve it !


It is terrible that the seller or estate agent did not informed you about that your residential property ( by definition ) will have commercial rate for electric .

I think in USA (my home country ) this will be consider it as unethical, bad practice and the legal reason to go to the court.


I am wonder now if most of all Resorts have the same approach /same trick to strip their residents from hard earned money.

Just a note to confirm that commercial rates are far higher we were told this week when we moved ours out of the company to a personal account that we were paying 10 times too much, it also apparently then takes 6 weeks before the change becomes effective lol at that.


Electric rads will burn power fast our neighbour has them and was paying for personal use 800 lev last yr a month so dont use them climatic i think is the cheapest option. I was told also that there has been a government hand out to all company accounts and this should be shown in your management accounts as a credit against electric so certainly ask for that as we got one.


good luck ozzy

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@Lisa PD

Flats sold for residential use within complexes like Pirin Golf & Country Club are legally classified as residential property, but utility billing depends entirely on the specific architectural status (Act 16/permit) of the individual unit and its direct contract with the regional power distributor Energo-Pro.

📊 Electricity Classification & Rates

• Residential Status: If a flat has a designated residential architectural status and an individual household lot, owners pay regulated domestic electricity tariffs.

• Commercial Risk: Properties lacking proper residential registration, or those billed under a single bulk corporate/hotel meter managed by the resort developer, are frequently charged higher commercial or industrial-tier electricity rates.

@stevie780

Commercial and domestic rates are very similar nowadays: the domestic rate is controlled by the government and averages ~€0.150 / kWh - suppliers have a monopoly in their area; commercial enterprises are able to shop around for their supplies but currently small/medium enterprises are paying ~€0.170 – €0.197 per kWh. It's often the case now that commercial rates are actually lower than the controlled domestic rate. The days of hugely expensive "commercial electricity" are long gone..

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I just checked my last bill, with Energo-Pro. I was charged 0.09297 per kWh. It's billed to my company name, so I assume that's commercial rates. There are often smaller extra charges, not sure what those are for but they don't add much.

My most expensive bill so far has been 100 EUR, for December 2025, when I was there almost all month and used electric radiators a lot. I think I may have also been charged a fee for being late changing the bills to my company name -- I was paying on epay and didn't realise they were still in the previous owners name!

My last month's bill was 7 EUR, that's with one of us there almost all month.

I'm not sure what we pay per kWh in the UK, but the bills here are way higher, and they don't include heating as that's gas.

I hope the OP's bills have come down now, that's a crazy high amount to have to pay.  I suspect in her case the management company was somehow profiteering on the electricity bills.

@janemulberry

To get the cheapest possible electricity bill you have to shop around and get the lowest offer; the problem is that shopping around for a single house is pretty much impossible as the major suppliers aren't keen on "negotiating" over such a meagre account; it costs them too much time and trouble. A big complex is a whole different ball-game, although I have to say that in the complexes where I've lived every apartment was registered with the electricity company and had individual bills, paid directly.

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As what I'm currently paying is cheaper than the averages you quoted, I'm quite happy with it.

Agreed, not worth my time negotiating, either! smile.png

I'm not sure it's even possible to switch supplier where I am out in the sticks.

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