Denied Reason: please provide a detailed address in Vietnam

@Aidan in HCMC

Will take good care of the denied application next expected denial ^_^ and regarding the length of stay, yes it is 23 days and will take your advise to add 2 more days before and after, also would like to clarify that neither myself nor my wife could get a single mistake in the details entered into the application, I could share everything with you as a DM if possible, since this is driving me crazy, Maybe someone out of the box could see something I couldn't. Let me know or else give me suggestions to start with, my details in the application is my details and I have no mistake on it, travel details is not that complicated to make a mistake on it, only concern is the Hotel but I followed your guidelines relating that specific point as well as the provided telephone number I deleted the country code and added only Hanoi's code, Insurance marked NO, expenses and so I added USD 5000/-, Entry Hanoi Airport Exit Ho Chi Minh (Since this is the real intention) shall I mention something else, for example if I enter from Hanoi I must Exit Hanoi, I'm not sure but really exhausted ^_^. Could find a single clue regarding my mistakes in the application to rectify it. Reply is quite long, sincere apologies.

Hello:

I am filing an application to get the visa to enter Vietnam. Can you tell me exactly how I should input the temporary address for Vietnam?

Hotel Name: Huy Hoang Airport

Address: Noi Bai, Hanoi, Vietnam  ---when I google this address, I can't get the hotel to come up.

Phone: +84 353 466 789

Province/ City: Ha Noi City

District: Soc Son District

Ward/ Commune: Phu Minh Commune

When I google the hotel name this is what I get :Huy Hoang Airport Hotel, Noi Bai, Lane 1, Dien Xa, Đ. Võ Văn Kiệt, Thanh Xuân, Sóc Sơn, Hà Nội, Vietnam

My second question is regarding the contact information (section 4) on the visa application:

Do you put the same address in the Permanent residential address and the contact address? Since both category have a red asterisk next to it, I assumed they both must be filled in on the application.

Regards, Shirley

Hello:I am filing an application to get the visa to enter Vietnam. Can you tell me exactly how I should input the temporary address for Vietnam?Hotel Name: Huy Hoang Airport Address: Noi Bai, Hanoi, Vietnam ---when I google this address, I can't get the hotel to come up.Phone: +84 353 466 789Province/ City: Ha Noi CityDistrict: Soc Son DistrictWard/ Commune: Phu Minh CommuneWhen I google the hotel name this is what I get :Huy Hoang Airport Hotel, Noi Bai, Lane 1, Dien Xa, Đ. Võ Văn Kiệt, Thanh Xuân, Sóc Sơn, Hà Nội, VietnamMy second question is regarding the contact information (section 4) on the visa application:Do you put the same address in the Permanent residential address and the contact address? Since both category have a red asterisk next to it, I assumed they both must be filled in on the application.Regards, Shirley - @sgin

Hello sgin (Shirley). Welcome to the expat.com Vietnam forum. Nice to have you with us.

"Section 6. Information about the trip... Residential address in Viet Nam" should be entered as so (you can copy/paste)...

Residential address in Viet Nam* - Huy Hoang Airport Hotel, Lane 1, Dien Xa, Đ. Võ Văn Kiệt (include nothing else in this line)

Province/city* - HA NOI City

District* - SOC SON District

Ward/commune* - THANH XUAN Ward

Phone number (in Viet Nam)- 0353 466 789

Do not include "Noi Bai" in the address. It is not part of the hotel's officially registered address and has been added by the hotel to essentially fluff up  their location to hopefully appeal to potential guests (a common practice among hotels in Vietnam).

Also, drop the "+84" from the hotel's telephone number, replacing it with "0" for dialing within Vietnam.

With regard to section "4. CONTACT INFORMATION", yes, enter the same address in the "Permanent residential address" and the "Contact address" if they are indeed the same.

Though you didn't ask, I'll add that a common mistake made by applicants is in "Section 6.", where it asks "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam?". This field must remain as its default, "No". It does not apply to a tourist eVisa application.

Hope that helps. Feel free to ask any other questions you might have, and to join any of our ongoing threads on the forum's main page, here.

Once again, welcome aboard.

Hi, Seeking guidance regarding my family's online visa applications, which we submitted on 07/02/2025. We have received five amendment notices with the comment, "Please provide truthful and complete information on the declaration form".

We have diligently reviewed our applications and supporting documentation, ensuring all information is accurate and complete. We have also attached copies of our confirmed hotel and flight reservations for the first leg of our itinerary in Hanoi, as well as copies of our passports and medical insurance.

We are confused about the specific areas of our applications that require amendment.

My nationality is Sudanese, and our trip is planned 27-March to 8-April.

Hi, Seeking guidance regarding my family's online visa applications, which we submitted on 07/02/2025. We have received five amendment notices with the comment, "Please provide truthful and complete information on the declaration form".
We have diligently reviewed our applications and supporting documentation, ensuring all information is accurate and complete. We have also attached copies of our confirmed hotel and flight reservations for the first leg of our itinerary in Hanoi, as well as copies of our passports and medical insurance.
We are confused about the specific areas of our applications that require amendment.

My nationality is Sudanese, and our trip is planned 27-March to 8-April. - @MohamedElyas

Hello MohamedElyas. Welcome to the expat.com Vietnam forum.

The reason for immigration's multiple denials is due to your holding Sudanese citizenship. There are many countries/regions whose citizens are having their eVisa applications subjected to enhanced scrutiny, Sudan being one of those countries.

Take a look at my reply to member heidarianj in post #665, here. The links found in that post will apply to you and your family's applications. This is a policy adopted by Vietnam immigration about 10 months ago. It is extremely frustrating for the applicants affected. It would do you well to read the posts in this thread starting at post #482onward. It shouldn't take you too long, as many of the posts can be skipped over as not applying to you and yours.

If you are satisfied there are no errors in your application, my suggestion is, time permitting, that you continue submitting your application with no amendments/changes. Read post #2 in a related thread titled "New and Improved E-Visa Site (?)" for clarification on some fields in the application which some applicants were having difficulty with.

I wish I could give you more encouraging news than this. Feel free to ask any further questions you might have.

@Aidan in HCMC

Dear Aidan, Howdy mate ! they've finally replied and today is the waited day ^_^

https://i.postimg.cc/cJPKbb48/Screensho … 143004.png

I will open up your guidance and incorporate it thoroughly, and will keep you posted.

@Aidan in HCMC

Hi Aidan, thanks for your detailed reply. I read the thread and links and now I understand that unfortunately there is unfair scrutiny against specific nationalities. I wish if they forward about the regulations and either do not allow us to apply or even provide a rejection with clear reasons.

It is truly a shame as me and my family are very interested in visiting Vietnam, meeting the people, learn about the culture and enjoy the nature.

I am trying to teach my kids that all people are equal, but now I have to explain to them that you may be rejected based on factors outside of your control.

Thanks again for your great help.

@Aidan in HCMCHi Aidan, thanks for your detailed reply.

You're very welcome.

I read the thread and links and now I understand that unfortunately there is unfair scrutiny against specific nationalities. I wish if they forward about the regulations and either do not allow us to apply or even provide a rejection with clear reasons.

I believe the reason for immigration not outright denying an application is due to the ever-changing geopolitical climate. That "enhanced scrutiny" country list appears to not be static, changing at the discretion of VN immigration. Another member of the forum was recently advised by a trusted local visa agent that two countries (Mediterranean) which had been on immigration's "enhanced scrutiny" list have now been removed from that list.

It is truly a shame as me and my family are very interested in visiting Vietnam, meeting the people, learn about the culture and enjoy the nature.

There's still the possibility of receiving the approval of your and your family's applications. Mentioned in previous posts were examples of members who had received multiple denials (a Nigerian member with 12 denials/resubmissions, and a Pakistani member with 15 denials resubmissions) before finally receiving their approved eVisa.

Since you've already paid for the applications, and as there does not appear to be a limit to the number of times an application can be amended, I suggest you continue resubmitting. That said, it would of course be prudent to have in place a strong "Plan B" in the event you've not received approval before Mar 27th.

I am trying to teach my kids that all people are equal, but now I have to explain to them that you may be rejected based on factors outside of your control.

Truer words would be difficult to find. Good job, sir.

Thanks again for your great help. - @MohamedElyas

My pleasure. If you do decide to continue with the application efforts, we'd very much appreciate hearing back from you about it.

Fingers crossed, and hope to hear back from you with good news.

Hi. I have a request to how to write the address from my hotel for my e Visum. It is in Danang so I don't know either to go English or Vietnamese.

Mangata Beachfront Hotel

108 Võ Nguyên Giáp, Phước Mỹ, Da Nang, Vietnam, 550000

Could you help me (again? ). Thank you

Hi. I have a request to how to write the address from my hotel for my e Visum. It is in Danang so I don't know either to go English or Vietnamese.Mangata Beachfront Hotel108 Võ Nguyên Giáp, Phước Mỹ, Da Nang, Vietnam, 550000Could you help me (again? ). Thank you - @Jeroenimo

Hi there (again😉).

Either English or Vietnamese is acceptable. Your temporary residential address should be enter as so...

Residential address in Viet Nam* - Mangata Beachfront Hotel, 108 Võ Nguyên Giáp (include nothing else in this line)

Province/city* - DA NANG City

District* - SON TRA District

Ward/commune* - PHUOC MY Ward

Phone number (in Viet Nam) - 0236 3874 999

Do not include the word "Vietnam", nor the "550000" postal code.

That should do it for your hotel address.

Feel free to ask any further questions you might have.

Good luck, and please keep the forum updated on your application process. We'd very much appreciate it.

@sgin

Hi Aidan,

Thank you for helping on how to input the address in the Vietnam evisa application.

I have another issue regarding the address to this hotel.

When I went on Grab to check to see how much the ride to this hotel from the airport, I got a different address and ward/commune.

Grab says the address is as follows:

Huy Hoang Hotel, Dien Xa Hamlet, X. Quang Tien, H. Soc Son, Ha Noi, 10000, Vietnam

If I follow your formula, I would input as:

Address: Huy Hoang Hotel, Dien Xa Hamlet (the airport wording is gone from the hotel name which you mentioned about earlier. Also, the address doesn't have any numbers--is that usual in Vietnam?)

City: Ha Noi City

Ward/ commune: X. Quang Tien (what does the X. stand for-- the drop down in the application only has Quang Tien?)

District: H. Soc Son ( what does the H. stand for ---The drop down in the application only has Soc Son?)

Which is more accurate to follow for the address-- Google maps or Grab???

Thanks for any help/ advice you can give, Shirley

@sgin
Hi Aidan,
Thank you for helping on how to input the address in the Vietnam evisa application.

You're very welcome.

I have another issue regarding the address to this hotel.
When I went on Grab to check to see how much the ride to this hotel from the airport, I got a different address and ward/commune.
Grab says the address is as follows:
Huy Hoang Hotel, Dien Xa Hamlet, X. Quang Tien, H. Soc Son, Ha Noi, 10000, Vietnam

That looks good, for Grab service (certainly not for immigration, though)'

If I follow your formula, I would input as:
Address: Huy Hoang Hotel, Dien Xa Hamlet (the airport wording is gone from the hotel name which you mentioned about earlier. Also, the address doesn't have any numbers--is that usual in Vietnam?)

The hotel's physical address (street address) is showing as "Lane 1". That is not unusual, especially so if the hotel occupies the entirety of "Lane 1".

City: Ha Noi City
Ward/ commune: X. Quang Tien (what does the X. stand for-- the drop down in the application only has Quang Tien?)

The "X" is the abbreviation of "Xã", the VN word that signifies a "ward/commune" in smaller towns/villages/hamlets. In larger towns/cities, it would be "Phường".

District: H. Soc Son ( what does the H. stand for ---The drop down in the application only has Soc Son?)

The "H" is the abbreviation of "Huyện", the VN word for "district".

Which is more accurate to follow for the address-- Google maps or Grab???

For Grab fares? Use Grab.

Thanks for any help/ advice you can give, Shirley - @sgin

My pleasure. Feel free to ask any further questions you might have.

(edit: I removed one of your posts as being a duplicate)

Ward/ commune: X. Quang Tien (what does the X. stand for-- the drop down in the application only has Quang Tien?)- @sgin

I just noticed this.

Did you indicate on your application the ward to be Quang Tien, or as I posted, THANH XUAN Ward?

Hi Aidan,

I will be filing the evisa this weekend. I will follow your suggestions from your first reply with the commune being Thanh Xuan Ward (even though it bothers me that Grab has a different ward).

Regards, Shirley

Hi Aidan,
I will be filing the evisa this weekend. I will follow your suggestions from your first reply with the commune being Thanh Xuan Ward (even though it bothers me that Grab has a different ward).
Regards, Shirley - @sgin

omg, please do not overthink this.

Gmaps contains actual addresses.

Grab contains delivery addresses.

when you still say it bothers you, I can just imagine you asking this same question in three or four other forums, trying to get the answer that you want

Hi,

Please be kind. This is my first time to apply for an evisa and no, I did not ask on other forums.

I am merely trying to avoid getting a rejection for the evisa for Vietnam as I have read many posts on rejections for this applications.

Hi,Please be kind. This is my first time to apply for an evisa and no, I did not ask on other forums. I am merely trying to avoid getting a rejection for the evisa for Vietnam as I have read many posts on rejections for this applications. - @sgin

Hi Shirley.

Take a look at this Google Maps search results page.

Scroll down on the left side of the screen and you'll see the hotel's listed address, being...

Noi Bai, Lane 1, Dien Xa, Đ. Võ Văn Kiệt, Thanh Xuân, Sóc Sơn, Hà Nội.

As mentioned, that "Noi Bai" part of the address is an add-on by the hotel, and is neither part of its official registered name, nor of its address. Noi Bai is the name of the int'l airport of Hanoi.

Zooming in a little on the hotel's location, you'll notice at about the two o'clock from the hotel, the Quang Tien ward name, its boundaries well and away from where the hotel is.

At about the eleven o'clock from the hotel, the Thanh Xuan ward name is visible. This is the ward in which the hotel is located.

Don't get too stressed. We'll help you with this.

When is your expected arrival date?

Hi Aidan,

Thank you for the map and the detailed explanation! I see it and now it all makes more sense to me. I will be coming to Vietnam in the middle of April, but wanted to get my evisa sorted way ahead of the scheduled flight.

I will let you know the results once I get the evisa.

Once again, thank you for your help, Shirley

...I will be coming to Vietnam in the middle of April, but wanted to get my evisa sorted way ahead of the scheduled flight... - @sgin

Smart move. I hope other expat.com members, as well as casual readers of the forum, follow your example.

@Aidan in HCMC

Hi Aidan,

I need some help here. I submitted two applications for myself for the Vietnam evisa and both times I input my credit card information, nothing seems to happen except I get an email saying declaration is submitted, but status is unpaid.

I checked with my credit card company and they say I have the funds to pay, but they do not see any transaction from Vietnam immigration.

What do you suggest I do now?

I used up my two email accounts to file for this application. So frustrating!!!!

Regards, Shirley

Hi Aidan,

Hello there.

I need some help here. I submitted two applications for myself for the Vietnam evisa and both times I input my credit card information, nothing seems to happen except I get an email saying declaration is submitted, but status is unpaid.

I'm not sure I understand when you say "two applications". What was the reason for your applying twice? Perhaps a change in the information you'd supplied (e.g. date of arrival, length of stay, entry/exit point, passport used, etc)?

I checked with my credit card company and they say I have the funds to pay, but they do not see any transaction from Vietnam immigration.

That's good. Thank you for letting us know that.

What do you suggest I do now?I used up my two email accounts to file for this application. So frustrating!!!!Regards, Shirley - @sgin

Safe to assume you submitted both applications through the official gov't of VN web portal, here?

If so, what status do you see showing for the applications when you check here? Let us know what is showing for both applications.

Again, you've got plenty of time to straighten this out, so don't get stressed.

Hi Aidan,

I wanted to update you on my Vietnam evisa application.

When I put in the application the first and second time this past Sunday, it wouldn't let me pay.

When I went back to the official site, I could see my applications and both were unpaid.

I tried to pay through the official site, but it still wouldn't let me pay--it said payment failed and to do another application.

Anyway, I searched through a few Trip Advisor comments and found this one:

----------------------------------------------------------------------------------------------------------------------------------

mdod

NC

1,260 posts

64 helpful votes

10. Re: Problem with eVisa payment

Feb 12, 2025, 8:45 AM

Yay! I tried it again this morning and it worked (after two tries). When I hit "continue" on the payment page with my payment info, the spinning thing came up and the "continue" button changed, but then the spinning stopped and the "continue" button turned green again and nothing happened. No text from the credit card company and no payment confirmation on the website, exactly as happened before. Instead of hitting Cancel (or the other option: Reselect(?)), I did something else for several minutes and then hit "Continue" again and my payment confirmation popped up, along with a text from the credit card company. Now I wait.

@LKL You are correct. The first time I left *Agree to create account by email* checked by default. I unchecked it this time and when I received the email that my application was submitted, which is sent before you pay, BTW, it didn't mentioned logging in or give me a temporary password.

-------------------------------------------------------------------------------------------------------------------------------------

me- I tried a third time this past Monday for the evisa following the above Trip Advisor comments and was successful in being able to pay for the application!

So, today (Thursday) in the evening, I got an email that said to check the status of my application. I checked and found that my application was approved and I was able to download it. Yeah!!!

Regards and thanks to people like you who are doing us a huge service,  Shirley

@sgin

So glad your payment was accepted, and your eVisa approved!

Also, a big thank you for reporting back your solution. That's one more tactic to add to our little bag of tricks for members to try.

I hope you have a wonderful time while you are here.

@Aidan in HCMC

Hi Aidan, So our visa requested was returned to us yet with another amendment, but this time it says, "Please provide fully information in your application: contact agency, organization (name, address, phone number) in Vietnam you are expected to book a tour."

This is the first time in our 7 tries that we receive a direct reason, so we appreciate your kind help:

1. Based on your experience, this is a good sign that if we booked the travel agency and travel tour, then we may get an approved visa?
2. Please recommend (if possible) a reupurtable travel and tour agency. We prepared a specific plan for Hanoi, Ha Long Bay, Ninh Binh, and Sa Pa, so we need the agency to provide the service as per our plan.

@Aidan in HCMC
Hi Aidan, So our visa requested was returned to us yet with another amendment, but this time it says, "Please provide fully information in your application: contact agency, organization (name, address, phone number) in Vietnam you are expected to book a tour."
This is the first time in our 7 tries that we receive a direct reason, so we appreciate your kind help:

This is part of the cycle of denials we've seen being issued by immigration to applicants from countries subjected to enhanced scrutiny. It appears to be standard fare.

Based on your experience, this is a good sign that if we booked the travel agency and travel tour, then we may get an approved visa?
Please recommend (if possible) a reupurtable travel and tour agency. We prepared a specific plan for Hanoi, Ha Long Bay, Ninh Binh, and Sa Pa, so we need the agency to provide the service as per our plan.
- @MohamedElyas

I don't believe that booking through a tour agency (with or without a set itinerary) would increase your chances for approval. You've still a little time left before your departure date, so I suggest you resubmit your application, with no amendments. You should expect a response from immigration by ~Wed 19th.

I'll send you a private message with the contact details of a local visa agent (not a tour operator), should you wish to take that route.

Greetings everyone, I have recently applied for Vietnam tourist e-visa but I have received this error message. Any help will be appreciated. Thank you.

The error says "Requires additional information due to the following reason: - You are required to provide details of the organizer and the tour program in Vietnam. If your information is inappropriate, your application would be refused..

Greetings everyone, I have recently applied for Vietnam tourist e-visa but I have received this error message. Any help will be appreciated. Thank you.
The error says "Requires additional information due to the following reason: - You are required to provide details of the organizer and the tour program in Vietnam. If your information is inappropriate, your application would be refused.. - @niyongabopacifique48

it's almost certainly because you are from Uganda.

contact a trustworthy visa agent as soon as possible and they will do the more extensive visa application required to get you approval.

Greetings everyone, I have recently applied for Vietnam tourist e-visa but I have received this error message. Any help will be appreciated. Thank you.
The error says "Requires additional information due to the following reason: - You are required to provide details of the organizer and the tour program in Vietnam. If your information is inappropriate, your application would be refused.. - @niyongabopacifique48

Hello niyongabopacifique48. Welcome to the expat.com Vietnam forum. I asked admin to move your post to this related thread.

As stated by member OceanBeach92107, as a citizen of Uganda, your eVisa application will be subject to enhanced scrutiny. The policy of enhanced eVisa application scrutiny/review by Vietnam immigration applies to citizens of various countries worldwide, and is not specific to Ugandans.

Take a few moments and read the previous posts in this thread, reading the posts in reverse chronological order.

If you do decide to enlist the services of a visa agent, it is important that you use only a Vietnam visa agent.

Once again, welcome to the forum and feel free to ask any further questions you might have.

@Aidan in HCMC

Would like to know if his visa was finally approved because I was facing the same problem.

Thanks

@Aidan in HCMC
Would like to know if his visa was finally approved because I was facing the same problem.
Thanks - @niyongabopacifique48

Who are you referring to? Which post # ?

@Aidan in HCMC
Hi Aidan, So our visa requested was returned to us yet with another amendment, but this time it says, "Please provide fully information in your application: contact agency, organization (name, address, phone number) in Vietnam you are expected to book a tour."
This is the first time in our 7 tries that we receive a direct reason, so we appreciate your kind help:

Based on your experience, this is a good sign that if we booked the travel agency and travel tour, then we may get an approved visa?
Please recommend (if possible) a reupurtable travel and tour agency. We prepared a specific plan for Hanoi, Ha Long Bay, Ninh Binh, and Sa Pa, so we need the agency to provide the service as per our plan.
- @MohamedElyas

I was referring to this message! Therefore I was asking if the advices he was given resolved the error... I would like to know if he finally got the visa.

I was referring to this message!

That would be post #705

Therefore I was asking if the advices he was given resolved the error... I would like to know if he finally got the visa. - @niyongabopacifique48

We are unaware as to whether member MohamedElyas  was granted an eVisa, as the member has not reported back to the forum since that post.

@Aidan in HCMC
Hi Aidan, So our visa requested was returned to us yet with another amendment, but this time it says, "Please provide fully information in your application: contact agency, organization (name, address, phone number) in Vietnam you are expected to book a tour."
This is the first time in our 7 tries that we receive a direct reason, so we appreciate your kind help:

Based on your experience, this is a good sign that if we booked the travel agency and travel tour, then we may get an approved visa?
Please recommend (if possible) a reupurtable travel and tour agency. We prepared a specific plan for Hanoi, Ha Long Bay, Ninh Binh, and Sa Pa, so we need the agency to provide the service as per our plan.
- @MohamedElyas
I was referring to this message! Therefore I was asking if the advices he was given resolved the error... I would like to know if he finally got the visa.
- @niyongabopacifique48

IF...if they were successful then it was almost certainly by:

1. Contacting a reputable visa agent/travel agent IN VIETNAM

2. Gaining approval for a maximum 26 day Visa On Arrival linked to a pre-paid travel itinerary covering all time in Việt Nam.

Such arrangements are not cheap--far above the affordable experience imagined by many potential tourists--so it wouldn't be surprising at all if they had abandoned their plans to come to Việt Nam.

@Aidan in HCMC

hello,

I and my wife applied Vietnam E-visa with similar information. (Address etc.)

My wife got Visa her first time but I got "You are required to provide details of the organize and the tour program in Vietnam. If your information is inappropriate, your application would be refused" message from them. And as you said I send to email to support about it. I explained to topic (I won't travel with any organization etc.). And I applied second time.  Also I left empty all input area that related with organization in form.

Now they returned again same message "You are required to provide details of the organize and the tour program in Vietnam. If your information is inappropriate, your application would be refused".

Our arrival date is 29th March and We don't have long time. How can we solve this problem? Do we have chance for urgent Visa process. If you have any contact for helping can you text me please?

@Aidan in HCMChello,I and my wife applied Vietnam E-visa with similar information. (Address etc.)My wife got Visa her first time but I got "You are required to provide details of the organize and the tour program in Vietnam. If your information is inappropriate, your application would be refused" message from them. And as you said I send to email to support about it. I explained to topic (I won't travel with any organization etc.). And I applied second time. Also I left empty all input area that related with organization in form.Now they returned again same message "You are required to provide details of the organize and the tour program in Vietnam. If your information is inappropriate, your application would be refused".Our arrival date is 29th March and We don't have long time. How can we solve this problem? Do we have chance for urgent Visa process. If you have any contact for helping can you text me please? - @Ugurcan Yücel

Hello Ugurcan Yücel.

Thank you for the PM.

What you are experiencing is a common theme from members of countries/regions where eVisa applications are being subjected to enhanced scrutiny.

I've sent you a PM with the contact details of a trusted Vietnam visa agency.

Best of luck to you, and please do let the forum know of the results. We'd very much appreciate it.

REPOST!!

---------------------------------------------------------------------------------

It is now apparent to us that citizens of some regions/countries, including but not limited to Africa (most notably Nigeria), Pakistan, Bangladesh, as well as others, are experiencing difficulty in receiving their eVisa approvals.

We will continue to try to help applicants from every country successfully complete their eVisa applications. However, continued denials/amendment-requests from immigration will suggest to us that the applicant has encountered an impediment to their receiving an eVisa approval. At that point our options/advice to the applicant will have been exhausted. Members are encouraged to continue with their own efforts to receive approval (time permitting), but the reality might be that it will result only in effort wasted.

It may well be in the best interest of people from these regions/countries to consider employing the services of a proven, reliable and trustworthy Vietnam visa agent.

If you'd like to pursue this avenue, please let us know.

vietnam-visaDOTcom is far and away my number one choice when referring people for assistance  with special Visa problems, exactly as described by AIDAN

I have zero connection to that agency. I've never even done a simple bit of business with them.

However I know a number of Visa agents here in this country and every one of them affirms that it is probably the number one agency in size in this country.

In addition I know that the government of Vietnam trusts this agency to the point that they use the translations of subjects on their web page at various embassies and consulates around the English speaking world, including the consulate of Vietnam in Houston Texas USA.

The best advice I can give is exactly what Aidan has said: contact a trustworthy agent.

That agent is going to contact the government for you and if you haven't been blacklisted for some reason, the trustworthy agent is going to question you at length (consider it a detailed extended application) with questions that are not on the standard e-visa application.

Good luck to all who are experiencing problems.

One other problem we don't mention very often is that you may in fact share the exact same name as someone who has previously been blacklisted or is on some sort of list of undesirable foreigners.

You are only going to find that out for sure if you use an agent to contact immigration for you.

Dear Aidan,

I hope you’re doing well.

I would appreciate your guidance on this matter.

I have applied for a tourist visa for Vietnam from September, with a planned stay of 89 days. During the application process, I was asked to provide the name of a tour company. I initially responded by explaining that I have a business in Vietnam, which is currently suspended, and that I need to travel there to resolve matters related to the company.

However, I have now been asked again to provide the name of a tour company. Given my situation, how should I respond to this request? I am currently outside of Vietnam.

Thank you in advance for your advice—I truly appreciate your assistance.

Dear Aidan,
I hope you’re doing well.

I would appreciate your guidance on this matter.

Hello there. Thank you for your PM, and thank you for posting your eVisa question directly to the forum. Members, as well as casual readers of the forum, benefit greatly by the sharing of information.

I have applied for a tourist visa for Vietnam from September, with a planned stay of 89 days.

Very good that you've started the process early. Many others would do well to follow your lead.

During the application process, I was asked to provide the name of a tour company.

The amendment request you've received from immigration (i.e. information on "name of tour company") is more commonly received by citizens of countries whose eVisa applications are subject to enhanced scrutiny. Your expat.com profile shows you as being Canadian. Have you submitted the eVisa application using your Canadian passport? If you applied using a different passport, which country is the passport of?

I initially responded by explaining that I have a business in Vietnam, which is currently suspended, and that I need to travel there to resolve matters related to the company.

I'm not sure I understand what you mean by "suspended". By this do you mean dormant and/or shuttered? Has there been any gov't of VN involvement in your business operation? Might there be any reason for a gov't agency or ministry to take notice?

However, I have now been asked again to provide the name of a tour company. Given my situation, how should I respond to this request? I am currently outside of Vietnam.

There does not appear to be a limit to the number of times an eVisa application can be amended and resubmitted. Some members have reported submitting, amending, and resubmitting their application more that a dozen times prior to receiving approval. There is no additional cost involved.

That said, I suggest you hold off on any amendment(s) for the moment. You've still plenty of time, and if need be the services of a local VN visa agent can be used to expedite your approval. At this point any continued amendments/resubmissions might very well complicate matters for any future VN visa agent you choose to use.

Thank you in advance for your advice—I truly appreciate your assistance. - @Contem talk

You're quite welcome. Looking forward to hearing back from you.