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Denied Reason: please provide a detailed address in Vietnam

Aidan in HCMC

Hello jdiggins. Welcome to the expat.com Vietnam forum. I'd asked admin to move your post to this related thread.

Sorry to hear of the difficulty you're experiencing.

Received email response after submitting E-Visa -"requires additional information due to the following reason: Please update the correct address in Vietnam (in details)."

The "Temporary Residential Address" field requires,,,

The name of the location including the street address, the city, the district, and the ward. The address you've supplied is missing the ward (Pham Dinh Ho)

Can I update the original application or must I resubmit a new one?

You should be able to amend your application. On the eVisa web portal page where you applied, select "SEARCH" at the top of the page, and enter the pertinent information. You must have your application's "e-Visa Code*", provided to you upon submission of your application. The "Results" should give you the option to amend.

I'm saying "should" due to this being only the 2nd day of operation for immigration's new eVisa web portal.

Also we are staying at various hotels during our time in Vietnam. Which one do I include?Our first hotel is May De Ville Hotel, 24 Han Thuyen, Hai Ba Trung, Hanoi. Which dosn't fit in the space provided.

Use your first location. Subsequent location/hotels will register you with immigration as staying there. Provide the hotels with a copy of your passport (you should retain your original passport).


Amend your application to show the following...

Residential address in Viet Nam* - May De Ville Hotel, 24 Han Thuyen Road  (include nothing else in this line)

Province/city* - HA NOI City

District* - HAI BA TRUNG District

Ward/commune* - PHAM DINH HO Ward

That is the address format now being used at the new application web portal.


NOTE:

If the "amendment" link leads you to the old (pre-Nov11th) application, complete it as follows...

Intended temporary residential address in Viet Nam* - May De Ville Hotel, 24 Han Thuyen Road, PHAM DINH HO Ward, HAI BA TRUNG District (include nothing else in this line)

City/Province* - HA NOI City (from drop-down box)

Your help would be apreciated. - @jdiggins

I do hope this helps you. Incredibly frustrating, we're well aware. Feel free to ask any additional questions you might have.

Please take the time to let the forum know of your progress through this. We'd very much appreciate it.

badalram152

Did you paid again ?

or how you reapply ?@Aidan in HCMC

Aidan in HCMC

Did you paid again ? or how you reapply ?@Aidan in HCMC - @badalram152

Hello badalram152. Welcome to the expat.com Vietnam forum.

If you've already applied and paid, subsequently receiving a denial/amendment-request, then no, you do not have to pay again.

You do not have to reapply. You must amend the application, fixing the issue mentioned in the denial notice issued to you by Vietnam immigration.


Have you received a denial notice?

ch_muku

Hey @Aidan in HCMC

I am getting this message when I check my e-visa application status - Please provide a specific (expected) address in Vietnam (including number, street, ward, district and city/province)


I put my hostel address as this:

The Banana Tree Hostel, Tam Coc Boat Station Thai Vi Street, Tam Coc, Ninh Bình 40000, VietnamCity/ProvinceNINH BINH


Can you please help how should I write the address according to the new format.

Yenkhoa

Thank you for your help. It’s being useful.

Aidan in HCMC

Hey @Aidan in HCMCI am getting this message when I check my e-visa application status - Please provide a specific (expected) address in Vietnam (including number, street, ward, district and city/province)I put my hostel address as this:The Banana Tree Hostel, Tam Coc Boat Station Thai Vi Street, Tam Coc, Ninh Bình 40000, VietnamCity/ProvinceNINH BINHCan you please help how should I write the address according to the new format. - @ch_muku

Hello ch_muku, and welcome to the expat.com Vietnam forum.


Please tell us which of the Vietnam immigration web portals (websites) you used to submit your application. The format for entering the temporary address is different on each site.

ch_muku

@Aidan in HCMC

I used this website to apply, which is the new website: https://evisa.gov.vn/

Aidan in HCMC

@ch_muku

Okay, good, thank you. Give me a couple of minutes

Mohd Shahin Chowdhury

Hi! I am from bangladesh, I recently applied for tourist visa to Vietnam, it got denied twice for the same reason and I do not understand where I am wrong.


Denied Reason: Please provide truthful and complete information on the declaration form.


This is the 2nd time I have been denied.


First of all I want to ask about the name fields, my last name is Chowdhury, and first name is Mohd Shahin, in the last name field I put Chowdhury, and Mohd Shahin in the First Name fields, am I supposed to put it in reverse order? because I hear a lot of people get their visa's but the names in the wrong order and get denied entry because of that, so this is very confusing


Next thing, for the Grant E-visa valid from and and intended date of entry I put the same dates: 23/11/2024 and the grant-evisa to field to 22/12/2024 as the form counts 23 nov to 22 dec as 30 days


and the addresses of my home country I put them down like this: House#20, Road#6, I filled in the occupation form truthfully as an employee - web developer, position - junior web developer


I left the phone number in vietnam blank


for the address: Lahomestay Cầu Giấy, 29 Ngõ 155 Đường Nguyễn Khang, Yên Hoà, Cầu Giấy, Hà Nội

Province/city: HA NOI City, District: CAU GIAY District, Ward/commune: YEN HAO Ward


I also put down the trips expenses with myself covering it with credit card and no insurance


Can you please help me?

Aidan in HCMC

Hey @Aidan in HCMC
I am getting this message when I check my e-visa application status - Please provide a specific (expected) address in Vietnam (including number, street, ward, district and city/province)
I put my hostel address as this:
The Banana Tree Hostel, Tam Coc Boat Station Thai Vi Street, Tam Coc, Ninh Bình 40000, VietnamCity/ProvinceNINH BINH

Can you please help how should I write the address according to the new format. - @ch_muku

I'm not surprised your application was denied, though it's certainly through no fault of your own. I'd mentioned in a couple of previous posts how hotels make it incredibly difficult for eVisa applicants by not providing their accurate/correct address. They seem to try to fluff-up  the address to make it sound more appealing to potential guests. Such is the case with your hostel.


Amend your application to show the following...

Residential address in Viet Nam* - The Banana Tree Hostel, 1 Thai Vi Street (include nothing else in this line)

Province/city* - NINH BINH

District* - HOA LU District

Ward/commune* - NINH HAI Commune


That should do it for the address. Before you continue with the amendment, take a moment to read this short thread, "New and Improved E-Visa Site", with focus on post #2 there.


Good luck, and please let the forum know the results of your amendment. We'd very much appreciate it.

ch_muku

@Aidan in HCMC

Thank you very much for the help. I will make the necessary changes to my application and update you when my e-visa arrives.

Aidan in HCMC

Hello Mohd Shahin Chowdhury. Welcome to the expat.com Vietnam forum.

I'm assuming you're using the new eVisa application portal, here. Please confirm this.

Hi! I am from bangladesh, I recently applied for tourist visa to Vietnam, it got denied twice for the same reason and I do not understand where I am wrong. Denied Reason: Please provide truthful and complete information on the declaration form.This is the 2nd time I have been denied. First of all I want to ask about the name fields, my last name is Chowdhury, and first name is Mohd Shahin, in the last name field I put Chowdhury, and Mohd Shahin in the First Name fields, am I supposed to put it in reverse order? because I hear a lot of people get their visa's but the names in the wrong order and get denied entry because of that, so this is very confusing

Enter your name as it appears on the bottom of your passport information page, on the ICAO line.

It will show as either...

P<BGDCHOWDHURY<<MOHD<SHAHIN<<<<<<

or as

P<BGDCHOWDHURY<<SHAHIN<MOHD

That ICAO line will be what immigration wants to see.

Next thing, for the Grant E-visa valid from and and intended date of entry I put the same dates: 23/11/2024 and the grant-evisa to field to 22/12/2024 as the form counts 23 nov to 22 dec as 30 days...

Your date calculations are correct. That said, we always recommend to eVisa applicants that they apply for the full 90 days permitted. The cost for a 90 day stay is the same as for a 30 day stay (i.e. $25 single entry, $50 multiple entry). There is no penalty or restriction on leaving prior to the eVisa's expiry date. I suggest you change your dates to "valid from 23/11/2024 - to 20/02/2025". Having those extra days will relieve you of any burden of stress (or over-stay fines!) in the event your departure from Vietnam is delayed for any reason.

...and the addresses of my home country I put them down like this: House#20, Road#6...

You must include your full home address, including city/province/country.

I filled in the occupation form truthfully as an employee - web developer, position - junior web developer...

The new application form requires the applicant to provide information on their Occupation, Occupation Info, Name of Company/Agency/School, and, Position/Course of study.

I left the phone number in vietnam blank

Though it does not show as a mandatory field, I suggest you enter it. The phone # is 036 870 9388.

Due to your being a citizen of Bangladesh, you can expect immigration to submit your application to enhanced scrutiny. (see my notes below)

for the address: Lahomestay Cầu Giấy, 29 Ngõ 155 Đường Nguyễn Khang, Yên Hoà, Cầu Giấy, Hà NộiProvince/city: HA NOI City, District: CAU GIAY District, Ward/commune: YEN HAO Ward

Amend your application to show the following...

Residential address in Viet Nam* - Lahomestay Cầu Giấy, 29 Ngõ 155 Đường Nguyễn Khang (include nothing else in this line)

Province/city* - HA NOI City

District* - CAU GIAY District

Ward/commune* - YEN HAO Ward

I also put down the trips expenses with myself covering it with credit card and no insurance

There is no field where immigration asks for how you will pay, hence no place to state "credit card".

For Intended expenses (in USD) I suggest you use a figure of ~$500 per 30 days (or ~$1500 for 90 days), and for Who will cover the trip’s expenses of the applicant, select Personal.

Can you please help me? - @Mohd Shahin Chowdhury

Your application will be subjected to enhanced scrutiny by immigration due to your being a Bangladesh citizen.

Please take a moment to read the following post, linked below...

"It is now apparent to us that citizens of some regions/countries, including but not limited to Africa (most notably Nigeria), Pakistan, Bangladesh, as well as others, are experiencing difficulty in receiving their eVisa approvals...." (Link to post #485).


Unfortunately, the visa agents in Vietnam are now reporting that they are unable to assist applicants from these regions. See posts #500 and 501, here. I suggest, at this point, that you follow the advice found in the last paragraph of post #501, being...


"My suggestion to members receiving multiple denials, after confirming that no other errors exist, is to continue resubmitting the application with no amendment(s).

This suggestion applies only after ensuring no other errors exist."


Recently, a member from an African nation had amended their application 12 times before finally receiving approval.


If your resubmission is again denied, check back in here with us quoting the reason given by immigration for the denial. We'll work with you on this, but it may take some time.


Please let the forum know the results of your amendment. We'd very much appreciate it.

Mohd Shahin Chowdhury

@Aidan in HCMC

Thank you very much! I appreciate it!


Yes, I am using the new form for amendment, I can only amend it through the new eVisa application portal

As for the address, I did put my full address, I just wanted to highlight the use of #


There is an additional field (optional) for inserting 3 additional documents, what should I put there?

Aidan in HCMC

@Aidan in HCMC
Thank you very much! I appreciate it!

You're quite welcome.

Yes, I am using the new form for amendment, I can only amend it through the new eVisa application portal

Understood, and thank you for that information. Very good for us to know that.

As for the address, I did put my full address, I just wanted to highlight the use of #

Good.

There is an additional field (optional) for inserting 3 additional documents, what should I put there? - @Mohd Shahin Chowdhury

Would you tell us which fields, please? Perhaps the fields under "Occupation", where it asks for the "Address of Company/Agency/School" and "Company/agency/school phone number"? Although it isn't marked as mandatory ( * ), I suggest you include it in your application. As I mentioned, being a citizen of Bangladesh, your application will be subject to a very thorough review by the VN immigration officers. Complete all of the fields on the application.


If you submit your amended application today, I suspect you'll receive a response from immigration by the end of business hours (Vietnam) Tuesday, Nov19th. Please let us know the results.

Mohd Shahin Chowdhury

@Aidan in HCMC

No it is not under Occupation, it is a completely new field which appears at number 9 - ATTACHED IMAGE (IF ANY) - maximum of 3 images


The fields above that which is number 8 is the: TRIP’S EXPENSES, INSURANCE


I'll keep you updated, thank you once again

Aidan in HCMC

@Aidan in HCMC
No it is not under Occupation, it is a completely new field which appears at number 9 - ATTACHED IMAGE (IF ANY) - maximum of 3 images
The fields above that which is number 8 is the: TRIP’S EXPENSES, INSURANCE

I'll keep you updated, thank you once again - @Mohd Shahin Chowdhury


Now that is very interesting. I can see only to section 8. Tell us more, please.

(to post an image, you must first upload it to an image hosting site. Many members use this hosting site)


evisa8.png



(For casual readers of the forum, I see now where the member got the option to enter "Credit Card". It appears after selecting "Personal", "Payment method" under the "Who will cover the trip's expenses of the applicant" panel).

La2754

@Zain ul Haq

Hi Zain, did you get to make amends on your existing application or did you have to reapply?

Aidan in HCMC

@La2754

https://www.expat.com/forum/viewtopic.p … 72#5798538


https://www.expat.com/forum/viewtopic.p … 72#5802904

ch_muku

I received my e-visa today. Thank you very much for your help @Aidan in HCMC

Aidan in HCMC

I received my e-visa today. Thank you very much for your help @Aidan in HCMC - @ch_muku

Excellent news, and thank you very much for reporting back your success.


So then, VIETNAM, here you come!

Onyia333

@ch_muku

What did you do difference? Please let me know still waiting for my own

Aidan in HCMC

@ch_muku What did you do difference? Please let me know still waiting for my own - @Onyia333

Member ch_muku followed the recommendation found in post #571, here.


Why have you not replied to post #556 or to post #56 ?

Aidan in HCMC

Hello! I just applied to the Vietnam e-visa and I got an email that says please provide an additional address details. I applied for both me and my dad. Do I have to reapply and pay money and write the correct address again? Or could I just send them my application number to their email and also include the correct and detailed version of the address?
If anyone can help me asap, I'd appreciate it. My trip is on 30th November so I am trying to get the e visa asap. TY again - @mehmetkeremgunes


Hello mehmetkeremgunes, and welcome to the expat.com Vietnam forum.


If you've already applied and paid, subsequently receiving a denial/amendment-request, then no, you do not have to pay again.


You can amend your application. On the eVisa web portal page where you applied, select "SEARCH" at the top of the page, and enter the pertinent information. You must have your application's "e-Visa Code*", provided to you upon submission of your application. The "Results" will then give you the option to amend.


What was the address you supplied on your application?

Binta Gueye

Hello,


I have applied for the Vietnam E - visa since Nov 12 but I keep getting the same message saying : Please fill out all the information fields on the E-visa application.

However I have filled out all the fields even the non mandatory ones multiple times but the message keeps coming back …

My hotel hotel address is : Somerset West Point Hanoi,

2 Đ. Tây Hồ, Quảng An, Tây Hồ, Hà Nội, Vietnam

Has anyone had the same problem as me and found a solution ?

Thank you in advance for your help !

GuestPoster11452

@Aidan in HCMC

Hello,

I hope you are all well.

My name is Binta and I am facing some issues submitting my application for the E- Visa for my upcoming trip to Hanoi Vietnam. I keep getting the same message saying : Please fill out all the information fields on the E-visa application.

However I have resubmitted and filled out all the fields even the non mandatory ones multiple times now but the message keeps coming asking for an amendment of my application.

I don't really understand which field is causing problems. Did anybody face the same problem and found a solution ?


My address in Hanoi is : Somerset West Point Hanoi, 2 Đ. Tây Hồ, Quảng An, Tây Hồ, Hà Nội, Viêt Nam


Hi @Aidan in HCMCI I see that you helped a lot of people here, are you familiar with this problem ? Thank you all in advance for your help !


Binta

Aidan in HCMC

@Aidan in HCMCHello, I hope you are all well. My name is Binta and I am facing some issues submitting my application for the E- Visa for my upcoming trip to Hanoi Vietnam. I keep getting the same message saying : Please fill out all the information fields on the E-visa application.However I have resubmitted and filled out all the fields even the non mandatory ones multiple times now but the message keeps coming asking for an amendment of my application. I don't really understand which field is causing problems. Did anybody face the same problem and found a solution ? My address in Hanoi is : Somerset West Point Hanoi, 2 Đ. Tây Hồ, Quảng An, Tây Hồ, Hà Nội, Viêt NamHi @Aidan in HCMCI I see that you helped a lot of people here, are you familiar with this problem ? Thank you all in advance for your help ! Binta - @bintagoree

Hello bintagoree. Welcome to the expat.com Vietnam forum.

Sorry to hear of the difficulty your experiencing.


The address you've supplied is correct. The issue is not the address, but is rather your Senegalese citizenship. This is VN immigration scrutinizing your application.


Please take a moment to read the following post, linked below...

"It is now apparent to us that citizens of some regions/countries, including but not limited to Africa (most notably Nigeria), Pakistan, Bangladesh, as well as others, are experiencing difficulty in receiving their eVisa approvals...." (Link to post #485).


Unfortunately, the visa agents in Vietnam are now reporting that they are unable to assist applicants from these regions. See posts #500 and 501, here. I suggest, at this point, that you follow the advice found in the last paragraph of post #501, being...

"My suggestion to members receiving multiple denials, after confirming that no other errors exist, is to continue resubmitting the application with no amendment(s).

This suggestion applies only after ensuring no other errors exist."


Recently, a member from an African nation had amended their application 12 times before finally receiving approval. When you do resubmit, please let us know the result. If the resubmission is again denied, check back in here with us quoting the reason given by immigration for the denial. We'll work with you on this, but it may take some time.


Please take the time to read this short thread regarding the new eVisa application site. Note especially the line regarding "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam".


When is your expected departure date? I'm hoping you have time for this.

Binta Gueye

@Aidan in HCMC

Thank you Aidan for your answer. I see, I’ll try what you suggested and let you know what comes of it.

My trip is scheduled for mid December, so 3 weeks left.


Binta

natalyad77

@Aidan in HCMC

Hello. I was rejected with the message "Reason for refusal: You need to provide the correct address where you will be staying and a contact phone number in Vietnam. If your information does not meet the requirements, your application will be rejected."


However, I cannot make any corrections to my application now, as it is in the "Processing" status. I asked for a visa from the date 07.11. Should I be able to edit my profile now? I am planning to enter Vietnam in December

OceanBeach92107

@natalyad77


I recommend that you plan to enter Vietnam on your 45 day visa exemption period for holders of Russian passports.


Once you are here you can work face to face with a local agent to insure that your next (first) 90 day e-visa will be obtained without the problems you are experiencing now.


Good luck!

Aidan in HCMC

...However, I cannot make any corrections to my application now, as it is in the "Processing" status. I asked for a visa from the date 07.11. Should I be able to edit my profile now? I am planning to enter Vietnam in December - @natalyad77

If the status of an application is showing as "Processing", then no, it is not possible to amend/edit it.


(I suggest you follow member OceanBeach92107 's suggestions in the post above. As a Russian citizen, all you need to enter Vietnam for 45 days, visa-free, is a passport with a minimum of 6 months validity with two blank pages)

Nabhel

Hello @Aidan in HCMC I have same address issue. The address for my stay is 'Level Saigon Hotel, 118C Bui Thi Xuan, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam, 700000'. been requested 3 times to input the right address and i don't understand what I'm doing wrong. please help.

Zuneira Khurshid

@Aidan in HCMC

Hi @Aiden in HCMC,

I have applied for Vietnam visa online but unfortunately they keep asking to amend the address even though I am putting the correct address as shown in on my booking.com. booking. First I entered exact address as shown in booking.com which is as following name of the hotel is Crown Bui Vien Hotel. Address on Booking.com is 97 Duong Bui Vien 5, District 1, Ho Chi Minh City, Vietnam.

Then I change it to Google address 97 Duong Bui Vien, Phuong Pham Ngu Lao, Quan 1, Ho Chi Minh, Vietnam and submitted the visa. Unfortunately, again this address was not accepted and asked to amend it.

The Address on Google maps is as following;  97 Đ. Bùi Viện, Phường Phạm Ngũ Lão, Quận 1, Hồ Chí Minh, Vietnam.

Could you please help with where I am making the mistake? Thanks @Aidan in HCMC.

Aidan in HCMC

Hello @Aidan in HCMC I have same address issue. The address for my stay is 'Level Saigon Hotel, 118C Bui Thi Xuan, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam, 700000'. been requested 3 times to input the right address and i don't understand what I'm doing wrong. please help. - @Nabhel

Hello Nabhel, and welcome to the expat.com Vietnam forum. Sorry to hear of the trouble you're having.


Have you been inputting the address as so?

Residential address in Viet Nam* - Level Saigon Hotel, 118C Bui Thi Xuan (include nothing else in this line)

Province/city* - HO CHI MINH City

District* - 1 District

Ward/commune* - BEN THANH Ward


Do not include the "700000" postal code


That should do it for the address. Before you continue with your amendment, take a moment to read this short thread, "New and Improved E-Visa Site", with focus on post #2 there. Pay particular attention to the section in that link regarding "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam". For an eVisa tourist application this field must be answered as "No"


Submit your amendment and please let us know the result. We'd very much appreciate it.

Aidan in HCMC

@Aidan in HCMC
Hi @Aiden in HCMC,
I have applied for Vietnam visa online but unfortunately they keep asking to amend the address even though I am putting the correct address as shown in on my booking.com. booking. First I entered exact address as shown in booking.com which is as following name of the hotel is Crown Bui Vien Hotel. Address on Booking.com is 97 Duong Bui Vien 5, District 1, Ho Chi Minh City, Vietnam.
Then I change it to Google address 97 Duong Bui Vien, Phuong Pham Ngu Lao, Quan 1, Ho Chi Minh, Vietnam and submitted the visa. Unfortunately, again this address was not accepted and asked to amend it.
The Address on Google maps is as following; 97 Đ. Bùi Viện, Phường Phạm Ngũ Lão, Quận 1, Hồ Chí Minh, Vietnam.
Could you please help with where I am making the mistake? Thanks @Aidan in HCMC. - @Zuneira Khurshid


Hi there, and welcome to the expat.com Vietnam forum.


If I'm reading your post correctly, your first submission was lacking the hotel's ward (Pham Ngu Lao), a common mistake found in addresses provided by online booking sites. Your amended submission was then lacking the hotel's name.


Try this...

Residential address in Viet Nam* - Crown Bui Vien Hotel, 97 Bui Vien Street (include nothing else in this line)

Province/city* - HO CHI MINH City

District* - 1 District

Ward/commune* - PHAM NGU LAO Ward


That should do it for the address. Before you continue with your amendment, take a moment to read this short thread, "New and Improved E-Visa Site", with focus on post #2 there. Pay particular attention to the section in that link regarding "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam". For an eVisa tourist application this field must be answered as "No"


Submit your amendment and please let us know the result. We'd very much appreciate it.

sarimsaqib

Hello expert can someone help with this temporary stay in vietnam adress as i have teied amnt different ways to write I even changed my travel plans and dates and even hotel but the issue remains the same for almost 8 times still getting the same msg below is the adress of the place i will stay on a tourist visa kindly correct the form of adress if i al wrong

Kt Meraki Boutique - Bui Vien Walking Street Hotel address: 176 Duong Bui Vien, Ho Chi Minh City, Vietnam

1 district under new district section

pham ngu lao ward under ward section as per new visa website

Zuneira Khurshid

@Aidan in HCMC

Hi Aidan,

I have exactly written the same way as you wrote yet still they are asking to amend the address. What could be the reason?

Aidan in HCMC

@Aidan in HCMC Hi Aidan, I have exactly written the same way as you wrote yet still they are asking to amend the address. What could be the reason? - @Zuneira Khurshid

Hmmm. Interesting (and frustrating for you).

A couple of questions, please.


Your expat.com profile is showing as your being a US citizen. Is this the passport you are applying for the eVisa with?


Do you hold any other passports/nationalities?


Have you entered Vietnam any time in the past using a different passport (US, or any other)?


Did you tick the "No" button for the applications question "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam" ?


Does the "INFORMATION ABOUT THE TRIP" section look like this? Note that I've included the hotel's phone#, and though it is not stated as being mandatory, it wouldn't hurt for you to include it as well.


Zuneira-Khurshid.pngenlarge, here



When is your intended arrival date?


Please copy/paste to us the exact wording from immigration stating their reason for the denial.

I understand how frustrating/aggravating this must be for you. We'll do our best to help you.

Aidan in HCMC

Hello expert can someone help with this temporary stay in vietnam adress as i have teied amnt different ways to write I even changed my travel plans and dates and even hotel but the issue remains the same for almost 8 times still getting the same msg below is the adress of the place i will stay on a tourist visa kindly correct the form of adress if i al wrongKt Meraki Boutique - Bui Vien Walking Street Hotel address: 176 Duong Bui Vien, Ho Chi Minh City, Vietnam1 district under new district section pham ngu lao ward under ward section as per new visa website - @sarimsaqib

Hello sarimsaqib. Welcome to the expat.com Vietnam forum.

Sorry to hear of the difficulty your experiencing.


The issue is probably not the address, but is rather your Pakistani citizenship. This is VN immigration scrutinizing your application. When you amend/resubmit your application, make sure you've entered the address like so...

Residential address in Viet Nam* - Meraki Boutique Hotel, 178 Bui Vien Street (include nothing else in this line)

Province/city* - HO CHI MINH City

District* - 1 District

Ward/commune* - PHAM NGU LAO Ward

Phone number (in Viet Nam) - 028 3838 5337 (though it is not showing as a mandatory field, I suggest you enter it)


Enter the hotel name exactly as I've indicated above, not as "Kt Meraki Boutique - Bui Vien Walking Street Hotel". I've mentioned this in several other posts, but hotels often attempt to fluff up  their address to make it sound more appealing to potential guests. The official registered name of the hotel is "Meraki Boutique Hotel".


With reference to your citizenship, please take a moment to read the following post, linked below...

"It is now apparent to us that citizens of some regions/countries, including but not limited to Africa (most notably Nigeria), Pakistan, Bangladesh, as well as others, are experiencing difficulty in receiving their eVisa approvals...." (Link to post #485).


Unfortunately, the visa agents in Vietnam are now reporting that they are unable to assist applicants from these regions. See posts #500 and 501, here. I suggest, at this point, that you follow the advice found in the last paragraph of post #501, being...

"My suggestion to members receiving multiple denials, after confirming that no other errors exist, is to continue resubmitting the application with no amendment(s).

This suggestion applies only after ensuring no other errors exist."


Recently, a member from an African nation had amended their application 12 times before finally receiving approval. When you do resubmit, please let us know the result. If the resubmission is again denied, check back in here with us quoting (copy/paste) the reason given by immigration for the denial. We'll work with you on this, but it may take some time.


Please take the time to read this short thread regarding the new eVisa application site. Note especially the line regarding "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam".


When is your hopeful departure date now set for? I'm hoping you have time for this.

Zuneira Khurshid

@Aidan in HCMC Hi Aidan, I have exactly written the same way as you wrote yet still they are asking to amend the address. What could be the reason?  - @Zuneira Khurshid
Hmmm. Interesting (and frustrating for you).
A couple of questions, please.
Your expat.com profile is showing as your being a US citizen. Is this the passport you are applying for the eVisa with?

Do you hold any other passports/nationalities?

Have you entered Vietnam any time in the past using a different passport (US, or any other)?

Did you tick the "No" button for the applications question "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam" ?

Does the "INFORMATION ABOUT THE TRIP" section look like this? Note that I've included the hotel's phone#, and though it is not stated as being mandatory, it wouldn't hurt for you to include it as well.

Zuneira-Khurshid.pngenlarge, here


When is your intended arrival date?

Please copy/paste to us the exact wording from immigration stating their reason for the denial.
I understand how frustrating/aggravating this must be for you. We'll do our best to help you. - @Aidan in HCMC

Applying on a Pakistani Passport.


I have entered the phone number like this "+84 96 834 28 78" .


Also, ticking "NO" for the following question

"Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam" ?


This is the message I am receiving "Requires additional information due to the following reason: You are required to provide a correct address where you will stay and contact phone number in Viet Nam. If your information is inappropriate, your application would be refused."


Intended date of travel from 30 Dec. 2024 to 12 Jan. 2025

Aidan in HCMC

...Applying on a Pakistani Passport. ...      @Zuneira Khurshid


Ahh, okay. Well, therein lies the reason for your being continually receiving denial/amendment requests.

Please take a moment to correct the information showing in your expat.com profile.


My reply to you will be the same as my reply to member sarimsaqib, who is also a citizen of Pakistan.

Please see my post to them, here on the previous page of this thread.


For the Phone number (in Viet Nam), you should change it to 096 834 2878, changing the +84 country code to "0" for dialling from within VN.


I'm sorry I can't offer you more suggestions, other than continuing to resubmit your application after each denial, making no further amendments. Even then, there is no guarantee of it being approved.