Denied Reason: please provide a detailed address in Vietnam

@Aidan in HCMCHello Sir,

Hello KevinDor, and welcome to the expat.com Vietnam forum. Sorry to hear of the difficulties you're experiencing.

First try of all, I chose "tourism" for the purpose of entry. I know that I don't need any organizer/agency as a tourist. So I opted "no" for Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam. Am I wrong?

No, you are correct in selecting "No" for that field. The "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam" is to be completed only by applicants who will be sponsored to enter Vietnam (by an employer, charity org., diplomatic mission, etc).

My application was returned for amendment with this reason: YOU ARE REQUIRED TO PROVIDE INFORMATION ABOUT THE ORGANIZATION ORGANIZING THE TOUR PROGRAM IN VIETNMA (THE NAME, ADDRESS, CONTACT PHONE NUMBER). IF YOUR INFORMATION IS INAPPROPRIATE , YOUR APPLICATION WOULD BE REFUSED.Then after this request, I added my hostel information as the organizer. Again, with the same request my application was returned.

This is to be expected, as mentioned. Tourist applications must not enter anything in that field.

My 3rd changes were picking "tourist" instead of "tourism" and removing organizer. Probably it will return again.

Good. So, at this point when you check the status of your application, here, it is showing as "Processing". Is this correct?

What would you suggest me? Could it be that the wrong demand was requested?

That is certainly a possibility. The immigration officers reviewing eVisa applications are only human, so due to their processing literally hundreds upon hundreds of applications daily, they can naturally make errors in their denial codes/reasons.

Because I didn't write the hostel name in Residential address in Viet Nam. I only wrote the address. Do you think that's the reason?

Yes, very likely that is the reason for the initial denial. Applicants must include the name of the temporary residence where they will be staying, be it a hotel, B&B, hostel, private residence of a Vietnamese citizen, etc.

Also, if possible, can you edit my address to get approval? Thanks in advance.

No, I'm sorry. We at expat.com cannot edit/amend a visitor's application. Also, an applicant cannot edit/amend their own application while the status is showing as "Processing". You must wait for immigration's response and then edit/amend if necessary.

My hostel address: Long Hostel 373/10 Phạm Ngũ Lão, Phường Phạm Ngũ Lão, Quận 1, Hồ Chí Minh, VietnamPhone: +84908947178I applied from https://evisa.gov.vn/Regards. - @KevinDor

If your application is again denied, ensure you enter the "Residential address in Viet Nam*" exactly as below...

Residential address in Viet Nam* - Long Hostel 373/10 Phạm Ngũ Lão  (include nothing else in this line)

Province/city* - HO CHI MINH City

District* - 1 District

Ward/commune* - PHAM NGU LAO Ward

Phone number (in Viet Nam) - 090 894 7178 (though it is not showing as a mandatory field, I suggest you enter it)

Do not enter the full address in a single line, rather, complete each of the fields as indicated above.

Do not enter the word "Vietnam" anywhere in the application. There is no field for this and it is, of course, assumed that the address will be in Vietnam.

Also, note the removal of the "+84" country code, replacing it with "0" for "Phone number (in Viet Nam)" for dialling from within the country.

If the application is again denied, make the changes suggested above. Please take the time to let us know how this works out for you. We'd very much appreciate it.

Good luck.

@Aidan in HCMC

What I meant by "Can you edit it?" was the address edit in your message and you've already done😊. Of course, I did not ask you to change my visa for me. Thank you very much for your quick response. It is really appreciated that you help so many people here. You're a very good person. The last change I made is still in processing, if the request of amendment comes again, I will edit the address information as you wrote above and send it again. I hope I will get back here with a positive result in 2 weeks

@Aidan in HCMC
What I meant by "Can you edit it?" was the address edit in your message and you've already done😊. Of course, I did not ask you to change my visa for me. Thank you very much for your quick response. It is really appreciated that you help so many people here. You're a very good person. The last change I made is still in processing, if the request of amendment comes again, I will edit the address information as you wrote above and send it again. I hope I will get back here with a positive result in 2 weeks - @KevinDor

You're quite welcome, and thank you for the kind words.

If VN immigration stays true to their recent performance, I'd expect you to receive a response from them by Wednesday of next week (perhaps earlier).

And yes, please do keep the forum updated on your progress. Fingers crossed for your successful application.

Hey Guys, my name is Muchaneta Nhau.

Really hoping you can assist me with my visa issue 🙏🏾

I am currently backpacking with my partner and Vietnam is my next destination. I am a Zimbabwean citizen but I permanently reside in the UK.

We applied on the same day and filled out the form exactly the same however his was approved after 3 days.

Each rejection I get states

“Amendment Required: Please fill in all required information”

I have filled out every box and even put N/A when the question was not applicable. I have completed the application the same as my partner. However when I got the first rejection, at the bottom the application seems to suggest I can upload 3 images and I’m not sure whether I need to upload further info, such as bank statement or evidence of UK residency.

I would really really appreciate the help as our flight is booked to Hanoi for the 12th of December and we are really unsure as to what to do.

Really appreciate your help!

All the best

Mucha

@Aidan in HCMC Hi Aidan, I have exactly written the same way as you wrote yet still they are asking to amend the address. What could be the reason?  - @Zuneira Khurshid
Hmmm. Interesting (and frustrating for you).
A couple of questions, please.
Your expat.com profile is showing as your being a US citizen. Is this the passport you are applying for the eVisa with?

Do you hold any other passports/nationalities?

Have you entered Vietnam any time in the past using a different passport (US, or any other)?

Did you tick the "No" button for the applications question "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam" ?

Does the "INFORMATION ABOUT THE TRIP" section look like this? Note that I've included the hotel's phone#, and though it is not stated as being mandatory, it wouldn't hurt for you to include it as well.

enlarge, here


When is your intended arrival date?

Please copy/paste to us the exact wording from immigration stating their reason for the denial.
I understand how frustrating/aggravating this must be for you. We'll do our best to help you. - @Aidan in HCMC

Hi Adian, again they have notified me with the same message that address needs to be amended. I did submit exactly the way you had suggested the address and the phone number except that I changed the spelling of 'Crown' to 'Crowne' (as per Google) but still no luck.

I noticed that on booking(dot)com the address in shown as '97 Duong Bui Vien 5, District 1, Ho Chi Minh City'. What does this 5 signify here? Also should I try changing 'street' to 'duong'?

Thanks for all the support.

Hi Adian, again they have notified me with the same message that address needs to be amended. I did submit exactly the way you had suggested the address and the phone number except that I changed the spelling of 'Crown' to 'Crowne' (as per Google) but still no luck.

Very good on adding the "e" to "Crown_". I should have caught that. Apologies.

The fact that immigration is now duplicating their denial reason should not alarm you, and in fact it may well be an indication of progress in your application. Reports from some other expat.com members who had also been receiving that "extra scrutiny" due to their citizenship, has been that after immigration started duplicating the denial reason, incredibly they then received approval. This is not a guaranteed outcome, but it is strong anecdotal evidence.

Remember my advice from a previous post...

"My suggestion to members receiving multiple denials, after confirming that no other errors exist, is to continue resubmitting the application with no amendment(s).

This suggestion applies only after ensuring no other errors exist."

I noticed that on booking(dot)com the address in shown as '97 Duong Bui Vien 5, District 1, Ho Chi Minh City'. What does this 5 signify here? Also should I try changing 'street' to 'duong'?

Don't pay much attention to addresses listed on any of the many booking sites. It would appear that the "5" which Crowne Bui Vien Hotel has included there is to assist taxis to find their location. If you look at a map of Bui Vien, you'll notice that the hotel is located 5 hems (alleyways) in from the end of Bui Vien Street. Do not add that "5".

Also, I suggest you not change "Street" to "Đường". If you've carefully followed the amendment suggestions you and I have discussed, simply resubmit the application as it is. Change nothing.

Thanks for all the support.   @Zuneira Khurshid

You're very welcome. Please keep the forum updated on your progress through this.

Hey Guys, my name is Muchaneta Nhau. Really hoping you can assist me with my visa issue 🙏🏾

Hello Mucha Nhau. Welcome to the expat.com Vietnam forum. I'd asked admin to move your post to this related thread.

Sorry to hear of the difficulty you're experiencing.

I am currently backpacking with my partner and Vietnam is my next destination. I am a Zimbabwean citizen but I permanently reside in the UK. We applied on the same day and filled out the form exactly the same however his was approved after 3 days. Each rejection I get states “Amendment Required: Please fill in all required information” I have filled out every box and even put N/A when the question was not applicable. I have completed the application the same as my partner. However when I got the first rejection, at the bottom the application seems to suggest I can upload 3 images and I’m not sure whether I need to upload further info, such as bank statement or evidence of UK residency.I would really really appreciate the help as our flight is booked to Hanoi for the 12th of December and we are really unsure as to what to do.

Due to your holding Zimbabwean citizenship, your application will be subjected to enhanced scrutiny by VN immigration.

I'm a little concerned about your pending departure date of Dec12th. Would it be possible to postpone your departure?

I'm going to ask you to read the posts in this thread starting at post #587, here. It shouldn't take you too long. Pay close attention to the links provided in that post to member bintagoree, a citizen of Senegal. The information contained in my post to that member will apply equally to Zimbabweans (and also to citizens of many other countries).

Continue reading all the posts from post #587 onward to the end of this thread. Once you've done that, feel free to jump back in here with any questions you might (rather, will!) have.

Really appreciate your help! All the best Mucha - @Mucha Nhau

We'll do our best to help you. We certainly realize how frustrating this can be for applicants.

Again, welcome to the forum and please don't hesitate to reach out to us again.

@Mucha Nhau

Forgive me. I forgot to mention that all fields marked with an asterisk " * ", are mandatory. Not marked with an asterisk, though still mandatory, is of course the "Surname (Last name)" field. Not including the " * " was simply an oversight by VN immigration.

In fields which are not mandatory, do not input "N/A". Leave the field blank.

@Aidan in HCMC

Hello Aidan! Thank you so much for all the help.

From what I have read, it appears that I will either have to continue to resubmit the application but there’s no guarantee that it’ll be approved or seek the services of an agency who will help. Do you know of any agencies that will be able to assist me with this?

Can I also confirm if there’s the possibility to get Visa on arrival?

Can I also confirm if there’s the possibility to get Visa on arrival? - @Mucha Nhau

Visa On Arrival is ONLY available if you are in possession of an official government visa approval letter.

Unless you are entering Vietnam for one of myiad official purposes, the only way to obtain a Visa On Arrival approval letter for TOURISM is through an authorized visa agent.

From everything I know about that process, the limit for a tourism VOA is 25 days validity.

More information on the website of this agency used for official information services by embassies & consulates of the government of Vietnam:

vietnam-visaDOTcom/how-to-apply-vietnam-visa-on-arrival/

NOTE: For many nationalities experiencing difficulty obtaining a normal tourist e-visa, that's the only other option. It's not a fix of your pending online application. It's a totally new application through the agency, requiring a higher level of government scrutiny of the more-detailed application.

Good luck!

O.B.

@Aidan in HCMCHello Aidan! Thank you so much for all the help.

You're very welcome, of course.

From what I have read, it appears that I will either have to continue to resubmit the application but there’s no guarantee that it’ll be approved...

Correct on the resubmitting. However, should there be any mistakes whatsoever contained in your application, continued resubmissions would be in vain.

...or seek the services of an agency who will help. Do you know of any agencies that will be able to assist me with this?

If your intent was to visit for more than ~25 days, then unfortunately no, also explained in the posts from member OceanBeach92107  and myself, here.

Can I also confirm if there’s the possibility to get Visa on arrival? - @Mucha Nhau

Absolutely there is. See OceanBeach92107 's post above. There have been many good reports about that agency submitted by expat.com members.

If you've yet to submit another amendment (i.e. the application is not showing as "Processing"), and if you'd like to review the information on your application, let me know and we can give it a review.

Before you decide whether you'd like to try one final resubmission, I strongly suggest you give that recommended agency a call and enquire as to the time-frame they'd require to process a VOA (visa on arrival) for you. As of today, you have only 6 business days remaining before your intended departure date of Dec12th.

If you do decide that you'd like to try one last submission/amendment and you submit today, being that today is Tuesday I'd expect a response from immigration by Thursday or Friday. That would then leave only 4 or 3 days for the agency to work with in the event the final resubmission was again denied.

Do let us know how you'd like to proceed.

@Aidan in HCMC

Hi - I am so sorry to ask you the same questions as so many people.  But I am trying to fill out the e-visa form and when it comes to the Residential address in Vietnam no matter what I enter for Province/City or District or Ward/Commune is working.  It looks like there is a drop down menu but no matter what I do, nothing comes up on the drop down menu. 

The address I am staying at is: 76 Lê Lai , Phường Bến Thành, Quận 1, TP. Hồ Chí Minh, Việt Nam, Hồ Chí Minh, Việt Nam, 700000

Please help.

@Aidan in HCMC

Here is the screenshot of the new section - 9 (idk why I can't upload images here so I attached the drive link of the image)

https://drive.google.com/file/d/13VyRP8 … drive_link

P.S. I got a new denied reason: Please provide fully information in your application: contact agency, organization (name, address, phone number) in Vietnam you are expected to book a tour.

What should I do here? I want to book tours when im there, not before, did not think this would be necessary

@Aidan in HCMC

Hello Aidan! After some consideration, we decided we would rather not go to Vietnam unless they approve e-visa. The cost of the agency is too high for only 20 days (we initially planned and applied for 90 days). I also contacted many other agents who refused to help sadly.

I was already rejected from Laos embassy for almost the same reason which cost us a lot of money as we had to then buy flights to Vietnam from Thailand. Similarly to Vietnam, with Laos there is no clear indication online that Africans are not accepted, we only found out at the embassy in Bangkok. So for Vietnam, it is frustrating to find out once the application is submitted and paid for that it’s extremely difficult to get a Vietnamese tourist visa as an African even though I permanently reside in England. We did lots of research before coming and no where did it state that Africans are held to a much higher level of scrutiny than other applications. Especially when they don’t live in Africa. It would be a lot more helpful if they were more honest about African applicants so people don’t pay the initial fee on the Immigration website. But this is no one’s fault, only the immigration office. Everyone on here was extremely helpful and I cannot thank you enough for the clarity.

So it’s all feeling very demoralising, especially because I’ve lived in the UK for 24 years (I am 24) aha. If anything, it’s blatant discrimination. But I will keep submitting my application and if they approve they approve if they don’t they don’t. But for now we are going to extend our visa in Thailand and maybe go elsewhere from here. Malaysia and Singapore have free entry for Zimbabweans so we will try there.

I will keep the forum updated if they eventually do accept my application. Someone else online stated they kept sending emails and kept resubmitting and eventually it worked so I will perhaps try that for now.

Again, thanks for all the help. I really appreciate it.

All the best

Mucha

@Aidan in HCMC Hi - I am so sorry to ask you the same questions as so many people. But I am trying to fill out the e-visa form and when it comes to the Residential address in Vietnam no matter what I enter for Province/City or District or Ward/Commune is working. It looks like there is a drop down menu but no matter what I do, nothing comes up on the drop down menu. The address I am staying at is: 76 Lê Lai , Phường Bến Thành, Quận 1, TP. Hồ Chí Minh, Việt Nam, Hồ Chí Minh, Việt Nam, 700000Please help. - @shamineh

Hi there shamineh, and welcome to the forum.

Sorry to hear of the issue you're having with the eVisa application.

Other members have reported similar issues to what you are experiencing. They were able to complete the application by using a different browser. Let us know if that works for you. If using a different browser works, follow the steps below.

What is the name of the residence (hotel, AirBnB, hostel, etc) you will be staying at? This name must be included in the "Residential address in Viet Nam*" field.

With the hotel name included, enter the address in their respective fields exactly as below...(in English)

Residential address in Viet Nam* - Hotel name here, 76 Le Lai Street (include nothing else in this line)

Province/city* - HO CHI MINH City

District* - 1 District

Ward/commune* - BEN THANH Ward

Do not enter the full address in a single line, rather, complete each of the fields exactly as indicated above.

Do not enter the word "Vietnam" anywhere in the application. There is no field for this and it is, of course, assumed that the address will be in Vietnam.

Do not include the "700000" postal code anywhere in the address.

A couple of questions, please.

Your expat.com profile is showing you as being an American citizen. Is this the passport you will be travelling under?

Also, when is your expected arrival date?

Once again, welcome to the forum. Please don't hesitate to reach out to us again if you continue to have difficulty, or if you have additional questions regarding the application.

@Aidan in HCMCHere is the screenshot of the new section - 9 (idk why I can't upload images here so I attached the drive link of the image)https://drive.google.com/file/d/13VyRP8 … drive_linkP.S. I got a new denied reason: Please provide fully information in your application: contact agency, organization (name, address, phone number) in Vietnam you are expected to book a tour.What should I do here? I want to book tours when im there, not before, did not think this would be necessary - @Mohd Shahin Chowdhury

Hi again.

Images a member wishes to share on the forum must first be hosted on an image hosting site, or are already posted online with their own URL. Many members use this hosting site.

For the time being, include no additional images in that #9 section of the application (and thank you for the screen shot. much appreciated).

Change absolutely nothing in your application. This, according to reports from many other members, is the cycle of denials which immigration is subjecting the applicants from certain countries to. Simply resubmit the application as it is, with no amendments. My prediction is that the next denial in this expected series/cycle of denials will be for a different reason.

Give that a try and please let us know the results of your resubmission.

@Aidan in HCMC Hello Aidan! After some consideration, we decided we would rather not go to Vietnam unless they approve e-visa. The cost of the agency is too high for only 20 days (we initially planned and applied for 90 days). I also contacted many other agents who refused to help sadly.

I'm so sorry to hear this, but it's totally understandable. Would you tell us, please, the amount quoted to you for a VOA?

I was already rejected from Laos embassy for almost the same reason which cost us a lot of money as we had to then buy flights to Vietnam from Thailand. Similarly to Vietnam, with Laos there is no clear indication online that Africans are not accepted, we only found out at the embassy in Bangkok. So for Vietnam, it is frustrating to find out once the application is submitted and paid for that it’s extremely difficult to get a Vietnamese tourist visa as an African even though I permanently reside in England. We did lots of research before coming and no where did it state that Africans are held to a much higher level of scrutiny than other applications. Especially when they don’t live in Africa. It would be a lot more helpful if they were more honest about African applicants so people don’t pay the initial fee on the Immigration website. But this is no one’s fault, only the immigration office. Everyone on here was extremely helpful and I cannot thank you enough for the clarity.

Thank you for the kind words.

Sadly, many applicants from other regions/countries are also experiencing the same issue as you. It is not focused exclusively on Africa continent countries. As mentioned in post #501, here, citizens of Pakistan, Bangladesh, most African nations, "some" nations in the Middle East, "some" South America nations and "others" are also having their applications heavily scrutinized.

It is also not only Vietnam and Laos which are subjecting applicants to this. A member from Nigeria had great difficulty obtaining an eVisa to Cambodia to do a border run to Cambodia from Vietnam where he was applying from.

So it’s all feeling very demoralising, especially because I’ve lived in the UK for 24 years (I am 24) aha. If anything, it’s blatant discrimination. But I will keep submitting my application and if they approve they approve if they don’t they don’t. But for now we are going to extend our visa in Thailand and maybe go elsewhere from here. Malaysia and Singapore have free entry for Zimbabweans so we will try there.

Don't let it get you down, and don't give up hope just yet (though your Dec12th arrival date might not be realistically expected). Since you've already paid for the application, there will be no additional charges to you for any number of amendments/resubmissions. Not sure if I mentioned this to you, but one member from an African nation amended their application 12 times(!) before finally being approved.

Tell us, please, the hotel's name and address you and your partner would be staying at in Vietnam. Though your partner's application has been approved, they may not have had to negotiate the hurdles you are being subjected to. It is very important that your application be completed precisely. Let us know the name/address of the hotel and how you've been entering it on the application, and we'll give it a good once-over look to confirm that immigration will accept it. There is no point in continuing with resubmissions/amendments if an existing error is not corrected.

I will keep the forum updated if they eventually do accept my application. Someone else online stated they kept sending emails and kept resubmitting and eventually it worked so I will perhaps try that for now.

Thank you for keeping us updated, as this will be of value to current and future members of expat.com, as well as casual internet readers of this thread.

Of the hundreds upon hundreds of members who have emailed immigration, there has of yet been no report of there ever being a reply received. This is not to say that the emails are not being read, just that you should not expect a reply.

Tell us, how many denials have you received to date, and what were the denial reasons. Immigration appears to run through a cycle/series of denials for applications from citizens of nations subject to that enhanced scrutiny (see my reply to member Mohd Shahin Chowdhury in post #618, above). Let us know. We really don't mind working with you to to get you through this.

Again, thanks for all the help. I really appreciate it. All the best Mucha - @Mucha Nhau

You're very welcome.

...for Vietnam, it is frustrating to find out once the application is submitted and paid for that it’s extremely difficult to get a Vietnamese tourist visa as an African even though I permanently reside in England. We did lots of research before coming and no where did it state that Africans are held to a much higher level of scrutiny than other applications. Especially when they don’t live in Africa. It would be a lot more helpful if they were more honest about African applicants so people don’t pay the initial fee on the Immigration website. But this is no one’s fault, only the immigration office. Everyone on here was extremely helpful and I cannot thank you enough for the clarity.

So it’s all feeling very demoralising, especially because I’ve lived in the UK for 24 years (I am 24) aha. - @Mucha Nhau

It's possibly a red flag to immigration that you've lived in the UK for so long but have never accomplished this:

https://www.gov.uk/british-citizenship

@Aidan in HCMC

Hello,

I just wanted to report that I did finally get my visa after 3 weeks of resubmitting.

I would recommend people with “difficult passports” to definitely apply for a visa a least a month in advance and keep on resubmitting even if they get the same message over and over and do not change anything in the blanks if the information is correct. I probably resubmitted my application 15+ times, I guess it’s just a game of patience.

I also sent multiple emails through the contact support page but got no answer but still try that out.

For my expenses I put $1500 and said that I have travel insurance.

Good luck to everyone and thank you for your help !

@Aidan in HCMC
Hello,
I just wanted to report that I did finally get my visa after 3 weeks of resubmitting.
I would recommend people with “difficult passports” to definitely apply for a visa a least a month in advance and keep on resubmitting even if they get the same message over and over and do not change anything in the blanks if the information is correct. I probably resubmitted my application 15+ times, I guess it’s just a game of patience.
I also sent multiple emails through the contact support page but got no answer but still try that out.
For my expenses I put $1500 and said that I have travel insurance.
Good luck to everyone and thank you for your help ! - @Binta Gueye

Excellent news! And a big THANK YOU, Binta, for reporting back to the forum your success. Your report will be of great help to other members facing this same issue.

You're absolutely correct about the continued resubmissions, provided that any mistakes have been identified and corrected. Nice to hear that your perseverance paid off!

So, next stop...VIETNAM!😀

Evisa tourist status: ammending.

u are required to provide information about the organization organizing tour program in Vietnam (the name, address, contact phone number )  if your information is inappropriate, your application would be refused.

Do i need to book tour company in Vietnam in advance??

Kindly help

Evisa tourist status: ammending. u are required to provide information about the organization organizing tour program in Vietnam (the name, address, contact phone number ) if your information is inappropriate, your application would be refused.Do i need to book tour company in Vietnam in advance??Kindly help - @Arinaitwebenard97

Hello Arinaitwebenard97 , and welcome to the expat.com Vietnam forum. I asked admin to move your post to this relevant thread. Very sorry to hear of the trouble you're having.

No, you do not need to book a tour company. The issue here is your Ugandan citizenship and Vietnam immigration subjecting your application to enhanced scrutiny.

I'm going to ask you to read the posts in this thread, starting at post #587, here,from a member with Senegalese citizenship. It won't take you long. Pay very close attention to the links contained in that post. Continue reading the posts until the end of this thread, and the reason for your denial(s) will become apparent.

Once you've read from post #587 to post #622, feel free to reach out to us again with any further questions you might (will)  have.

If you would like further help on this matter, when you write us back please let us know when your intended date of arrival is, as well as the name/address of the hotel you will be staying at in Vietnam. Also, if you've already received multiple denials, please let us know the reasons given by immigration (copy/paste their reasons, please).

We'll try to help you with this, but it may take a while to sort out.

Hello thanks today I have received a second denial with same reason as previous.

Denial reason: Requires additional information due to the following reason: REQUEST ADDITIONAL INFORMATION ABOUT THE AGENCY OR ORGANIZATION EXPECTED TO CONTACT IN VIET NAM.

My travel date is 11/12/2024 it has already passed

Last time about denial I searched Google and I got tour agency address and I pasted it in as reply .

The address of your company I put was .

Govn travel

+84965886263

Booking@govntravel.com

190 sai Dong, Long Bien Ha Noi, Viet Nam

But still I have got the same thing to amend what shout I do . And my travel date already passed . Should I put new travel dates.

This is the residential address I put in .

Residential address in Vietnam.

29 Thu Khoa Huan, Ben Thanh Ward, Dist. 1, District 1, Ho Chi Minh City, Vietnam, 700000

Province . Ho chi minh city.

District 1.

Ward . Ben thanh ward

Intended border gate or entry.

Tan son nhat int Airport.

Hello thanks...

Hi there. You're very welcome.

...today I have received a second denial with same reason as previous.Denial reason: Requires additional information due to the following reason: REQUEST ADDITIONAL INFORMATION ABOUT THE AGENCY OR ORGANIZATION EXPECTED TO CONTACT IN VIET NAM.

This, judging by reports from members experiencing the same issue(s) as you, is a denial which is one of several you can expect. I mentioned earlier that you do not require a tour operator. Also, in post #587 (link) which I asked you to carefully review, I wrote,

Please take the time to read this short thread (link) regarding the new eVisa application site. Note especially the line regarding "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam".

That line in the application, "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam", must be answered as "No". It does not apply to tourism applications.

My travel date is 11/12/2024 it has already passed

I'm sorry to hear that. I hope it wasn't too costly. Until an applicant's eVisa has been approved/issued, no firm travel plans should be made.

Last time about denial I searched Google and I got tour agency address and I pasted it in as reply .The address of your company I put was .Govn travel +84965886263Booking@govntravel.com190 sai Dong, Long Bien Ha Noi, Viet NamBut still I have got the same thing to amend what shout I do .

You should remove that information from your application, and answer the application's question regarding the "Agency/Organization/Individual..." as "No".

And my travel date already passed . Should I put new travel dates.

Yes, absolutely you should. If your dates are flexible, I suggest you pick an arrival date at least 3 weeks from today's date, just to be safe.

This is the residential address I put in .Residential address in Vietnam. 29 Thu Khoa Huan, Ben Thanh Ward, Dist. 1, District 1, Ho Chi Minh City, Vietnam, 700000Province . Ho chi minh city.District 1.Ward . Ben thanh ward Intended border gate or entry. Tan son nhat int Airport. - @Arinaitwebenard97

You must include the name of the establishment where you will be staying (whether a hotel, a hostel, a B&B, etc). Enter your "Residential address in Viet Nam" exactly like this...

Residential address in Viet Nam* - Hotel name here, 29 Thu Khoa Huan (include nothing else in this line)

Province/city* - HO CHI MINH City

District* - 1 District

Ward/commune* - BEN THANH Ward

Do not enter the full address in a single line, rather, complete each of the fields exactly as indicated above.

Do not enter the word "Vietnam" anywhere in the application. There is no field for this and it is, of course, assumed that the address will be in Vietnam.

Do not include the "700000" postal code anywhere in the address.

I understand you might have some confusion regarding answering "No" to that "Agency/Organization/Individual..." question, especially so since immigration is asking for that information. This is part of what we are seeing as a cycle of denials issued to applicants from certain countries/regions which would include Uganda. Follow the above instructions carefully to help speed you through the application process.

As mentioned earlier, many members from these countries/regions have amended/resubmitted their applications multiple times (+10 times!) before finally receiving their approval.

Make the above changes and resubmit your application. There does not appear to be a limit on the number of times an application can be amended/resubmitted, and there is no additional cost to you.

Please let the forum know of the response you received from immigration. Again, we'll stick with you through this but as mentioned it will take some time (and patience).

Hello Aiden, I seem to be having the same issue with address. Will you help me as you did with the person above by telling me exactly what to enter. I’m staying at The 1- Tony Saigon Hotel. Address listed is

40/11 Bùi Viện,Phường Phạm Ngũ Lão, Quận 1, Tp Hồ Chí Minh, District 1, Ho Chi Minh City, Vietnam

Also, only need to enter Retired and can leave all other fields blank, correct?

Finally, for a 90 day multiple entry visa, do you have a suggestion on intended expenses? Thanks for all your help!!!!

Hi there Kevin.

Hello Aiden, I seem to be having the same issue with address. Will you help me as you did with the person above by telling me exactly what to enter. I’m staying at The 1- Tony Saigon Hotel. Address listed is 40/11 Bùi Viện,Phường Phạm Ngũ Lão, Quận 1, Tp Hồ Chí Minh, District 1, Ho Chi Minh City, Vietnam

Firstly, drop that "The 1-" prefix from the hotel's name. I'll assume you got that address from a booking site, as it is not the official registered name of the hotel. My guess as to why? Either there is another competing hotel named "Tony Hotel" (a not at all uncommon business practice in VN), and/or the hotel management thought that adding the number "1" might bump them to the top of the hotel alphabetic/numerical listings.

You should enter the hotel address as so, in English (you can copy/paste)...

Residential address in Viet Nam* - Tony Saigon Hotel, 40/11 Bui Vien Street (include nothing else in this line)

Province/city* - HO CHI MINH City

District* - District 1

Ward/commune* - PHAM NGU LAO Ward

Do not enter the full address in a single line, rather, complete each of the fields exactly as indicated above.

Do not include the word "Vietnam", as there is no field for this and it is (naturally) assumed that it will be in Vietnam 😉

Also, only need to enter Retired and can leave all other fields blank, correct?

Correct. In section 5. OCCUPATION, if you select "Retired" from the drop-down box, no other information will be required there.

Finally, for a 90 day multiple entry visa, do you have a suggestion on intended expenses? Thanks for all your help!!!! - @kevinodprobate

In your case, as a retired American, I would suggest you input $3,000.

For "Who will cover the trip’s expenses of the applicant", select "Personal", and for "Payment method", select "Cash".

Insurance coverage is not obligatory to visit on a tourist visa.

Lastly, at the bottom of section 6. INFORMATION ABOUT THE TRIP, where it asks "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam?", make sure you select "No" as this does not apply to tourist visas, and is to be completed by applicants who will be sponsored to enter Vietnam (by employer, charity, diplomatic mission etc.).

Fell free to ask any additional questions you might have, Kevin. Glad to help you out.

Please let the forum know of the results of your application. We'd very much appreciate it.

edit: I noticed while reviewing the application form tonight that immigration has made some constructive/helpful amendments. Nice to see that the application is experiencing positive evolution.

You’re the best. Only thing I’m worried about are photos. It’s only giving me a 62% match and warns that it may be rejected. We will see. I will certainly let everyone know how it goes!!!

You’re the best. Only thing I’m worried about are photos. It’s only giving me a 62% match and warns that it may be rejected. We will see. I will certainly let everyone know how it goes!!! - @kevinodprobate

Kind words. Thank you for that.

Though no longer viewable, a previous faq  page for the application stated that the portrait picture was to be taken with a white background, no glasses, no shadows, and neutral facial expression. If your application is denied due to the portrait pic, try to follow those guidelines.

This is the current info provided by immigration on the application instructions page, "GUIDE TO ENTERING VISA DECLARATION INFORMATION" here.

You portrait pic must be such that a positive identification of you can be made when comparing it to the passport information page's pic.

enlarge, here

There were reports from a member a couple of years back where his passport picture was of him with a shaved head, but his submitted portrait pic sported a full head of hair. I suggested to him that he might consider sharpening up his razor.

I can't recall whether he followed my suggestion😁

Good luck!

@Aidan in HCMC

Awesome response Aiden, spot on!

@Aidan in HCMC

On the shaved head point, I have no facial hair on my passport nut do have now and no problemo getting back. In

@Aidan in HCMC
On the shaved head point, I have no facial hair on my passport nut do have now and no problemo getting back. In - @MarkinNam

Good to know. Thank you. I'm thinking that in the example shown the rejection might be due to the eyeglasses, hair colour change, skin tone difference.

Have you applied for a new eVisa since Nov11th? I'm curious as to how that new AI picture/facial recognition program, which they're apparently running, will cope with beards.

@Aidan in HCMC

Hello, I wanted to inform you, I got my visa in the 6-7th iteration. I realized my mistake later, my background was not completely white but a bit grayish. After I made the color completely white, it was issued.  I was not informed that the problem was with the photo, so I understood it late. Thank you very much for your help.

@Aidan in HCMC
Hello, I wanted to inform you, I got my visa in the 6-7th iteration. I realized my mistake later, my background was not completely white but a bit grayish. After I made the color completely white, it was issued. I was not informed that the problem was with the photo, so I understood it late. Thank you very much for your help. - @KevinDor

Excellent news! Thank you very much for reporting your success. Must be a real stress reliever, I'm sure.

So, now it's "Vietnam, here I come!"😊

Hello, I was refused an e-visa because YOU ARE REQUIRED TO PROVIDE DETAILS OF THE ORGANIZER AND THE TOUR PROGRAM IN VIETNAM. IF YOUR INFORMATION IS INAPPROPRIATE, YOUR APPLICATION WOULD BE REFUSED..

Block 5. OCCUPATION I saved empty.

In block 6. INFORMATION ABOUT THE TRIP I writen Purpose of entry = tourist

Can you help me? What do I need to correct?

Hello, I was refused an e-visa because YOU ARE REQUIRED TO PROVIDE DETAILS OF THE ORGANIZER AND THE TOUR PROGRAM IN VIETNAM. IF YOUR INFORMATION IS INAPPROPRIATE, YOUR APPLICATION WOULD BE REFUSED..

Hi there. It sounds as though you entered some information at the bottom of section "6.Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam?". If this is the case, remove any information you entered there, and check the "No" option for your answer. See post #553 where this was explained.

Block 5. OCCUPATION I saved empty.
In block 6. INFORMATION ABOUT THE TRIP I writen Purpose of entry = tourist

Can you help me? What do I need to correct? - @natalyad77

I have a question, please. Your profile shows you as being a Russian citizen. Is this correct?

Today I received 3rd visa denial due to same issue  organization expected to visit in Vietnam..

I removed everything as you had told me.

Am asking when filling my home country calling number do I start with country calling number like me am in Uganda is it correct to write +256 ??

And for Vietnam contact number is it correct to write +84 ????

And on my occupation I filled exactly my occupation  is it ok or I shouldn't put anything

Hope to hear from you soon

Today I received 3rd visa denial due to same issue organization expected to visit in Vietnam..
I removed everything as you had told me.

Very good.

Am asking when filling my home country calling number do I start with country calling number like me am in Uganda is it correct to write +256 ??

Yes, that will be fine for your Uganda phone #.

And for Vietnam contact number is it correct to write +84 ????

I assume you're referring to section 6.INFORMATION ABOUT THE TRIP where it asks for Phone number (in Viet Nam), correct? If so, change the "+84" to "0". Generally speaking, this will be the telephone number for the applicant's hotel.

And on my occupation I filled exactly my occupation is it ok or I shouldn't put anything

No, that's okay. It isn't a mandatory field, but due to your nationality being the reason for immigration looking more closely at your application, it's good that you've included it.

The fact that immigration is now duplicating their denial reason should not alarm you, and in fact it may well be an indication of progress in your application. Reports from other expat.com members who had also been receiving that "extra scrutiny" due to their citizenship, has been that after immigration started duplicating the denial reason, they then received approval. This is not a guaranteed outcome, but it is strong anecdotal evidence.

Remember my advice from a previous post...

"My suggestion to members receiving multiple denials, after confirming that no other errors exist, is to continue resubmitting the application with no amendment(s).

This suggestion applies only after ensuring no other errors exist."

Change nothing in your application. Be sure you've answered "No" to the lower part of section 6.INFORMATION ABOUT THE TRIP where it asks that "Agency/Organization/Individual..." question. See my reply to you in post #626, above.

Hope to hear from you soon - @Arinaitwebenard97

A couple of questions, if I may.

What is the name of the hotel you've booked? I ask because we've had many reports from members where the name they found on booking sites is not the actual government registered name of the hotel.

Also, when is your new expected arrival date?

I understand how stressful this can be. Just be patient until you negotiate your way through this.

Hi Aiden. You are so responsive and informed, thought I’d start with you. Can I ask questions unrelated to “denied reasons” on this thread? If I should start a new one I don’t know how. Have some general questions. I leave 14 days from today and have realized I have no idea what I’m doing. Thanks!!!!

Hi Aiden. You are so responsive and informed, thought I’d start with you. Can I ask questions unrelated to “denied reasons” on this thread? If I should start a new one I don’t know how. Have some general questions. I leave 14 days from today and have realized I have no idea what I’m doing. Thanks!!!! - @kevinodprobate

Hi again, and thanks for the compliment😊.

Best to start a new thread by visiting here, and click the orange banner on the left, "Post new topic"

Or, if you see something of interest on that page, just jump in with a question and/or comment.

Have you received your eVisa yet?