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Most common payment methods in Indonesia

Hello everyone,

Moving to Indonesia, even simple things like paying for groceries or a coffee can feel different. In order to help fellow expats and soon-to-be expats better prepare for their daily transactions, we invite you to share your insights and experience:

What are the most common payment methods today in Indonesia: cash, debit/credit cards, bank transfers, mobile apps or digital wallets?

Is contactless payment (card, phone, smartwatch or via QR code) common and widely accepted?

Is there a popular local payment app that everyone uses?

How safe and secure do you feel using digital payments in Indonesia?

Do you still need to carry cash for small shops, markets, taxis or administrative services?

Are there any particularities in payment habits or methods in Indonesia that surprised you?

Thank you for your contribution,

Cheryl
Expat.com Team
See also

I pay with QRIS, cash, credit card, debit card, e-money and GoPay.

QRIS

It's pronounced Kris or Q-ris and it's by far the most common way to pay for everything from a chocolate bar to petrol.

You scan a QR code using your phone, pop in the amount (or it's already in if the code is generated by the POS software, then accept with a pin or fingerprint.

I find Gopay to be the fastest and easiest,  but every payment and banking app will do it.

Cards and cash can also be used in most shops, but the vast majority have a QRIS code on the counter, or one pops on the screen or payments machine.

You can generate a QRIS on your phone that allows other people to pay you, and that's regardless of what banks you both use.

I have no idea where the idea came from, but it's genius level work that makes life easy for everyone.

Added.

Some shoos are cash free, and many hardly use card payments.

QRIS is expected.


I bought an amplifier yesterday and used Bank transfer to pay for it. Some taxi drivers ask you to transfer to their personal accounts rather that the QRIS generated by their meter.

This will work on banking apps, but you can't pay them using gopay.

I would be interested in using the QRIS payment app ( I shall be in the country in November) but apparently it only uses Asian banks so my UK banks would be unable to link up with the system.

If any member of this Forum has a work around I would love to know!

I would be interested in using the QRIS payment app ( I shall be in the country in November) but apparently it only uses Asian banks so my UK banks would be unable to link up with the system.
If any member of this Forum has a work around I would love to know! - @Lotus Eater

Easy one.

Download the gopay app. You can top it up in any minimart and use QRIS just the way anyone else can. You will need a local SIM card, but that's easy to sort out.

It's very easy to use, is available in English, and is my preferred app for QRIS.

1 member reacted to this post

@Fred

Can I not use it on an esim?

@Fred
Can I not use it on an esim? - @Lotus Eater

I have no experience,  but it should work on an Indonesian esim

1 member reacted to this post

@Fred

How do you feel about the security of the GoPay app?

Apparently it does not require any login (code), only a validation of the payment or transfer (via pin code or fingerprint or facial recognition).

I still do not feel very comfortable putting large(r) amount on there ...

Thoughts?


By the way, I do agree it is a very convenient way of making payments here.

@Fred
How do you feel about the security of the GoPay app?
Apparently it does not require any login (code), only a validation of the payment or transfer (via pin code or fingerprint or facial recognition).
I still do not feel very comfortable putting large(r) amount on there ...
Thoughts?
By the way, I do agree it is a very convenient way of making payments here. - @Erik_S

I have no issues at all. I generally keep a couple of million on it as it's by far the quickest and easiest QRIS app I use, and far better than any of the banking apps.

As for security, there are no log in credentials, but you can't spend anything without at least a PIN. I use fingerprint for speed and ease.

1 member reacted to this post

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