The USA has stopped issuing new passport. Any ideas on here?

Here's the latest State Department status alert.  Unless he has a "life or death emergency " as defined in the alert, not much chance before service resumes:

https://travel.state.gov/content/travel … id-19.html

Hi Abthree, thanks for answering

In addition to a passport Per the new policy, foreign travelers by air to Brazil, for a short stay of up to 90 days, must present to the airline company, prior to boarding, proof of purchase of health insurance valid in Brazil with coverage for the entire period of the trip.  Failure to provide this could result in the denial of entry by Brazilian authorities. 
No extensions on the 90 days at this time.
All parties' should read T&C health insurance coverage for the Covid-19. Some have reported the "travel insurance" purchased on-line excludes such and if covered many are out of pocket and re-reimbursement. The costs of admittance for the  Covid-19 at the hospital may be over and above the typical coverage.

Texanbrazil wrote:

In addition to a passport Per the new policy, foreign travelers by air to Brazil, for a short stay of up to 90 days, must present to the airline company, prior to boarding, proof of purchase of health insurance valid in Brazil with coverage for the entire period of the trip.  Failure to provide this could result in the denial of entry by Brazilian authorities. 
No extensions on the 90 days at this time.
All parties' should read T&C health insurance coverage for the Covid-19. Some have reported the "travel insurance" purchased on-line excludes such and if covered many are out of pocket and re-reimbursement. The costs of admittance for the  Covid-19 at the hospital may be over and above the typical coverage.

This is just for tourists or PR holders as well?