I work in a catch 22 environment. I have to follow a set of rules. If I don't I am punished. If I follow the rules and the students complain, I'm told that I am too strict, and I'm punished. It's a perfect Catch 22. I was told by the head of the department to mark students absent for being on their phones in class, or being disruptive. When I do the students leave class and complain about me. I am then told to mark the student present. Every day it's a struggle to find a balance; to keep myself motivated to do just enough to stay out of trouble.
The students can be violent and unpredictable. The department heads who are local or from the west, will not support you. Teach anywhere but here.