Hi everyone,
I write to seek advice on a very unfortunate situation I'm going through. Last November I purchased a very expensive bed from a store in Alexandrium Woonmall in Rotterdam (Victus beds of Sweden). We actually payed for the bed in full to get the best discount. They told us the bed would be delivered at our place within 2 months. After 3 months of not knowing anything about the bed, we decided to go back to the store in Rotterdam. We found out the store had closed and we freaked out. Of course the first thing that came to our mind was we were scammed by these people. We managed to find out the phone number of the owner, and we talked to him about the situation. He explained they had to relocate the store somewhere else and that we would receive our bed. Still, after many months of misery, where we would try to contact this person several times a day and he would ignore entirely our frustration, here we are still waiting for this bed. We honestly don't know what to do. Our fear is that this person files for bankruptcy and that we loose everything. We need urgent advice, perhaps we need to hire a lawyer and start a legal procedure against this person. We would really appreciate any info that can help us in this situation.