Hi All,
I recently started getting Mobily messages on my WiMax router saying there was a problem and Mobily would give me a free 4G LTE router and new contract if I go into a store.
Finally after a week the messages became more frequent and today my wimax stopped working.
So tonight I took the old wimax router (actually only 2 months old with still 4 months left on the contract!) to Mobily. After waiting for nearly an hour as the place was packed, they handed over a new 4G LTE router for no charge. I asked the sales manif the contact was still for 4 months as that's what was left on old contact and he said no it is for 1 year. Great I thought!
Anyway got home connected the new router and straight away I'm getting around 2.5mbs download which I cant complain about compared to wimax (still way down on what 4G LTE should give though).
Finally while feeling quite happy I get an email from Mobily confirming the contact number and stating it expires on 1/06/2012 and after then I'll need to recharge it.
..Imediately I'm thinking the sales guy has lied for an easy life and this whole exercise from mobily is nothing more than a way to get people off wimax and onto 4G LTE for which they will no doubt charge a much higher fee.
Anyone in the know on this subject? No information on the Mobily website at all regarding 4G LTE or charges?????