Hi.
Broken App..satusehat.
This app I was told is required to enter Indonesia.
It is badly broken and those who support the app are apparently overwhelmed.
I have left multiple help requests to the app help contact over the past 2 months. All i get back is an email with a help ticket number... LOL..
Inhave sonce contacted immigration and they said ministry of health is who to contact.
Ministry of help gives me generic unuseful automated reponses. They won't even answer if the App is still required.
Does anyone know for sure if app is still required and if it is how the heck do we get help for the errors?
And a cheeky question - what if the traveler chose not to bring a phone? It's a mobile app and required to be installed and linked to gps.