CRM Executive Bilingual - English & French
Tech4sGroup, a fast growing and innovative service provider with Headquarters in Cyprus and a representative office in Malta is looking for passionate team members to join their extraordinary teams!
What we do:
Our goal is to provide tech oriented and high-quality services enabling our clients' growth and success.
Our team consist of IT, Marketing, eCommerce & other high calibre professionals with experience in different industries.
Due to continuous growth, we are seeking to hire a Bilingual FR/EN CRM Executive to join our headquarter office!
Grow with us #tech4s
Your role at Tech4sGroup:
- Delivering all CRM activities on behalf of our customers across multiple markets – including e-mail, direct mail, SMS marketing, on-site messaging, web push, loyalty programme(s) and other activity streams as required
- Content writing – you will deliver high-quality content for all the different communication channels used by our partners
- Participating in the creation of the promotional calendar and be responsible for its execution ensuring that all bonuses, promotions and campaigns are delivered in due time
- Driving forward the performance of email marketing in terms of Open Rate, Click Through Rate and ROI whilst reducing unsubscribe rates
- Tracking all campaigns and report performance regularly
- Implementing testing plans to develop rich and dynamic content, subject lines and promotional offers
- Creating and implementing automated lifecycle communication funnels
- Monitoring customer experience across all channels and markets and make changes where required through support teams to ensure any sub-optimal items/processes/pages/etc. are optimized
- Staying up to date on the best CRM industry practices and survey the competition
Profile Requirements:
- Work experience in a marketing / CRM team, either agency or client side, specialising in the online sector is mandatory
- Experience in actively using and optimising CRM techniques including segmentation, campaign planning, implementation, and evaluation
- Good IT skills including strong experience of Microsoft 365 (Excel, Word, Outlook, PowerPoint, Sharepoint…)
- Bilingual French/English (Native Canadian would be considered a plus)
- Copywriting experience
- Experience with the CRM tool Emarsys or similar
- HTML basic knowledge would be considered a plus
Your journey after applying:
- Initial HR interview
- Assessment process
- Final interview
By joining us you can expect:
- Breakfast items daily
- Work from Home plan
- Flexible working hours
- Food Allowance
- Group Medical Plan
- Annual bonus based on Performance
- €500 Personal Development allowance
- Referral Bonus Scheme
- Relocation allowance to Cyprus
- Quarterly Group events
- Friday Drinks
- Transportation Allowance
- 26 days annual leave
A unique company culture focusing on the employee well being
Kindly use this link to apply: https://t4sltd.bamboohr.com/careers/186
All applications are maintained in strict confidence.
Due to high volume of CV received only successful candidates will be contacted.
Work experience in a marketing / CRM team, either agency or client side, specialising in the online sector is mandatory
Experience in actively using and optimising CRM techniques including segmentation, campaign planning, implementation, and evaluation
Good IT skills including strong experience of Microsoft 365 (Excel, Word, Outlook, PowerPoint, Sharepoint…)
Bilingual French/English (Native Canadian would be considered a plus)
Copywriting experience
Experience with the CRM tool Emarsys or similar
HTML basic knowledge would be considered a plus
