Menu
Expat.com
Search
Magazine
Search

Quality of customer service in Colombia

Cheryl

Hello everyone,

Customer service can say a lot about everyday life in Colombia, and for many expats, it’s something that could take time to get used to. In order to help expats and soon-to-be expats to adjust to local expectations, we invite you to share your insights.

How would you describe customer service in Colombia?

Are staff generally friendly and helpful, or more formal and direct?

How do businesses handle complaints or requests for refunds?

Do expats get treated differently than locals?

Any tips on how to get the best service in Colombia?

Share your experiences and stories, whether positive, challenging or funny!

Thank you for your contribution.

Cheryl
Expat.com Team

See also
nico peligro

Dont even dream of getting a refund on anything once you pay your money


Except Avianca if you buy the right ticket. They follow IATTA rules.