FANTASTIC OPPORTUNITY FOR A DANISH SPEAKING CUSTOMER SERVICE REP

Member since 23 May 2011

JulietteJamoneauNew member23 May 2011 17:28:15

If you are interested, please send your CV asap to juliette@approachpeople.com

The Customer Service Representative´s primary focus is to efficiently and accurately manage order flow, satisfy customer requirements and follow up on product deliveries and other matters that arise from the order process.
Candidates for this position should be friendly, outgoing and professional.
All customer service representatives are provided with training prior to beginning work and training continues once on the job.
Responsibilities:
Communicate directly with customers over the phone and by e-mail
Receive and respond to customer requests and enquiries
Daily follow up on customer orders from allocation to delivery
Pro-actively inform customers of any delivery short shipment and/or delayed delivery dates
Liaise with market sales force to inform them on order flow, cash remittances and credits/adjustments
Investigate and resolve customer claims and service discrepancies up to their final resolution, research and process disputes and deductions

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Armand ViP

Member since 23 February 2011

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ArmandViP24 May 2011 06:44:20

24785

Hi JulietteJamoneau!

Please post your advert in the jobs section of Geneva classifieds!

Regards
Armand

JulietteJamoneau New member

Member since 23 May 2011

JulietteJamoneauNew member24 May 2011 14:18:18

Hi Armand,

Thank you for advising. I have reposted the ad under JOB Other, Admin and Sales as it is really a combination of the 3. Hope it´s ok.

Would you by any chance know of any other network / way of contacting Danish speakers in Switzerland?

Many thanks for your help!!

Regards,

Juliette

Kate85 Member

Member since 05 August 2012

Kate85Member05 August 2012 18:51:40

Hello. I'm a Danish expat living Im geneva searching for a job. If you by any chance know about someone in the need for a Danish/Scandinavian speaking person you can contact me in this forum. Kind regards Katherine