Moving from France to Poland? I have a great job offer!

For the department in IS Center in Krakow and Katowice we are currently looking for Candidates in France for the position of:
French Customer Service Advisor
Location: Katowice,

Job Description:
Undertaking initial diagnostics of the incident, using the tools available and resolving as many as possible on initial contact
Accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages
Proactive flagging incidents where no knowledge solution was found
Accurate and timely hand off to other resolving teams

Candidate’s profile:
Very good French language skills both verbal and written
To Kraków: very good English language skills
To Katowice: good English language skills
Basic IT knowledge (Vista/2000/XP, MS based applications)
Basic technical support experience would be an advantage
Professional telephone manner
Flexible, well-motivated team player, able to work under pressure

What we offer:
Interesting and stable job within an international team
Competitive salary with an attractive benefits package
Opportunity to develop your career with one of the world’s most respected IT companies
Friendly working atmosphere

Interested candidates are invited to send CV to 

magdalena.ziomko@adecco.com