Website not allowing me to 'subscribe to Topic'

MikeTVN wrote:

Website not allowing me to 'subscribe to Topic' Am I doing something wrong? I tried Firefox, Chrome and  MS Edge and it doesn't work. I noticed a month or so ago I stopped getting email notifications and don't know why. hmmmmmmmm

Try - clicking on your profile photo - subscriptions then dig around in there or click on notifications and look around in there there may be a setting thats unclicked

MikeTVN wrote:

Website not allowing me to 'subscribe to Topic' Am I doing something wrong? I tried Firefox, Chrome and  MS Edge and it doesn't work. I noticed a month or so ago I stopped getting email notifications and don't know why. hmmmmmmmm

Yeah I just noticed it's happening to me on my Android phone using Google Chrome.

I sent a note to admin asking them to look into it

THIGV wrote:

Are you logged in to your account?   I think you may need to be.  Right now I am in the Quick Post box at the bottom of the thread.  It has a check mark spot in the lower left corner to "Subscribe to this topic."  If you don't want to subscribe by posting a comment, you can just subscribe at the Turquoise box just below that and to the right of the "New topic" box with orange letters.   I am in Firefox.  In Chrome, I do not see the two boxes below this window but the check mark option is still there.

Who are you talking to?

If it's me, yes I'm signed in to my account.

Andybris2020 wrote:

MikeTVN wrote:

Website not allowing me to 'subscribe to Topic' Am I doing something wrong? I tried Firefox, Chrome and  MS Edge and it doesn't work. I noticed a month or so ago I stopped getting email notifications and don't know why. hmmmmmmmm

Try - clicking on your profile photo - subscriptions then dig around in there or click on notifications and look around in there there may be a setting thats unclicked

I'm logged in and subscribing to a whole list of topics and it also says I'm getting notified once a week. So that's not it

MikeTVN wrote:

I just tried it on my phone with chrome and it's the same problem the screen starts to go a little bit dark but nothing pops up or happens and it doesn't allow me to subscribe. By the way my original post was referring to Windows 10. I didn't mean on this post but others. So we'll see what Cheryl can come up with

Same problem for me for several days !!!???

dan nhacca wrote:

MikeTVN wrote:

I just tried it on my phone with chrome and it's the same problem the screen starts to go a little bit dark but nothing pops up or happens and it doesn't allow me to subscribe. By the way my original post was referring to Windows 10. I didn't mean on this post but others. So we'll see what Cheryl can come up with

Same problem for me for several days !!!???

I have logged the problem, an Admin will be in touch.

Sorry

SimCityAT
Expat Team

bolo00 wrote:

Hello @all,

I have fixed a bug related to the popup rendering when clicking on the "subscribe to this topic" button.
If the issue has still remained, please report on this same thread and I will investigate more.

Thank you.

Great. Everything is back to normal.
Thanks very much.

bolo00 wrote:

Hello @all,

I have fixed a bug related to the popup rendering when clicking on the "subscribe to this topic" button.
If the issue has still remained, please report on this same thread and I will investigate more.

Thank you.

Yes it works now, though the pop-up only gives the option to get email notifications.

Previously we could choose to subscribe and just get notifications here on the website.

Is that no longer possible?

OceanBeach92107 wrote:

bolo00 wrote:

Hello @all,

I have fixed a bug related to the popup rendering when clicking on the "subscribe to this topic" button.
If the issue has still remained, please report on this same thread and I will investigate more.

Thank you.

Yes it works now, though the pop-up only gives the option to get email notifications.

Previously we could choose to subscribe and just get notifications here on the website.

Is that no longer possible?

Hello
There are users who want to receive less email notifications so we added this feature so they can manage the frequency. However, when you subscribe on a forum or a specific topic you should receive notifications on the website as well.

bolo00 wrote:

OceanBeach92107 wrote:

bolo00 wrote:

Hello @all,

I have fixed a bug related to the popup rendering when clicking on the "subscribe to this topic" button.
If the issue has still remained, please report on this same thread and I will investigate more.

Thank you.

Yes it works now, though the pop-up only gives the option to get email notifications.

Previously we could choose to subscribe and just get notifications here on the website.

Is that no longer possible?

Hello
There are users who want to receive less email notifications so we added this feature so they can manage the frequency. However, when you subscribe on a forum or a specific topic you should receive notifications on the website as well.

But now this "added feature" does not offer the option to get NO email alerts about forum activity, only an option to make email updates less frequent.

Forcing subscribers to receive email updates will only result in spam filters being created to direct your unwanted emails into the trash.

Certainly I'm not the only person who waits to see update notifications until I actually visit this website?