Today there was a post from doingcostarica.blogspot.com/2012/05/tipping-costa-rica-service-tripadvisor.html?utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+Usexpatcostaricacom+%28Share+Your+Costa+Rica+Experience%29 (summary: it sucks). Michael is often over the top on stuff and I let it slide, but I had to respond:
You're painting with a pretty broad brush there amigo. I agree that the quality of service is spotty, but many is the time I've had those low-paid clerks bend over backwards to get me what I want. While service is generally better in the States, the motivation for it comes from a different place due to extreme competition and the fear of lawsuits. Here, when you get good service it comes from the heart.
Which brings up the question: how do you feel the level of service where you are compares to where you were?