As a new permanent resident of Brasil, I have been transferring money regularly (<$10,000 each time) from the U.S. to my bank account in Brasil. I plan to use the money to buy a house there, as well as make some investments (e.g., some friends and I are lending money to a couple of brothers in Manaus so that they can buy a boat to give tours). Anyway, I have been using Remitly, as it gave me the best exchange rate. However, they (and/or their bank - Banco Daycoval) have apparently become suspicious of my transfers and requested a bunch of documents from me. I understand them trying to keep an eye on money laundering and support that. However, I couldn't provide some documents (all of the utility bills are in my partner's name) and didn't even understand what some of the documents were (they wanted copies of "cashier's checks" from the past several months - I am sure that there was a translation problem there but they sent me the messages in English....). But what was particularly frustrating was that I would explain that I couldn't provide the information, yet they would simply just request the same documents without any explanation or effort on their part to understand the problem. I provided the documents that I could but finally had to tell them to cancel the transfer. I'll use another company (Wise or Remessa). Has anyone else had this problem with Remitly or other money transfer companies? It's hard to send enough money to Brasil to buy a house if the government and/or banks have so many road blocks.