IT Technician
Flexential offers comprehensive data center solutions including colocation, cloud, and managed services. We're committed to empowering businesses with reliable IT needs, backed by superior customer experience.
Role Overview:
Join us as a Data Center Operations Technician I to provide essential physical and technical support within our 24x7x365 operations. This role is ideal for those with a strong foundation in facilities infrastructure, Windows operating systems, and PC troubleshooting.
Key Responsibilities:
- Resolve and escalate facility and customer issues promptly.
- Maintain professionalism in all customer and internal interactions.
- Troubleshoot technical issues, utilizing our ticketing system.
- Adhere to Flexential's policies and procedures.
- Provide support across various shifts in a 24/7 environment.
Qualifications:
- Passion for excellent customer service.
- Knowledge of Windows/Microsoft Operating Systems.
- Strong communication skills and attention to detail.
- Previous IT Support experience (preferred).
- Relevant certifications (Network , Security , CCNA, Microsoft MCP/MCSA) are a plus.
Benefits: Competitive health coverage, 401(k), PTO, disability, life insurance, and more
Qualifications:
Passion for excellent customer service.
Knowledge of Windows/Microsoft Operating Systems.
Strong communication skills and attention to detail.
Previous IT Support experience (preferred).
Relevant certifications (Network , Security , CCNA, Microsoft MCP/MCSA) are a plus.