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renewing my saudi council license but iqma already exist

good day!, i am having problem in my renewal of saudi council license, im stuck in filling my profile iqama and birthdate,, its always says that "iqama already exist". please help thank you
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Hi carina.
If you’re trying to register in the website for sure you’ll get that message.

Which Saudi council you’re trying to renew your license?
saudi council for nurse tech.. how to solve my problem?
Hi,
Are you from Jeddah?
You can visit my office
We are dealing with Saudi commission issues.
Thanks
do you have fb page?
You can do that by yourself as I explained to you Carina
Hope your issue is fixed.
Where is your office, can i visit it. I have some issue with SCE.
Thanks for contacting me.
You can share it here, if solvable I will entertain you. I am located in Jeddah.
Regards
Ahmed