Quality of customer service in Bahrain

Cheryl Moderator

16045POSTS

last month

Hello everyone,

Customer service can say a lot about everyday life in Bahrain, and for many expats, it’s something that could take time to get used to. In order to help expats and soon-to-be expats to adjust to local expectations, we invite you to share your insights.

How would you describe customer service in Bahrain?

Are staff generally friendly and helpful, or more formal and direct?

How do businesses handle complaints or requests for refunds?

Do expats get treated differently than locals?

Any tips on how to get the best service in Bahrain?

Share your experiences and stories, whether positive, challenging or funny!

Thank you for your contribution.

Cheryl
Expat.com Team

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MARK SSEMPALA GONZAGA New member

2POSTS

last month

Basing on my experience in Bahrain,Customer service starts from actively listen to the customer 's concern and request in a warm and smiling mood, asking the customer questions using some of the terms he used to request in order to prove that what he requested you is well noted.Immediate service and making a follow up to see if was satisfied.

Bhavna Team

43379POSTS

last month

@MARK SSEMPALA GONZAGA

Thank you for sharing your experience 😊

You’ve highlighted some very important aspects of good customer service, especially active listening and following up with customers, which can really make a difference in their overall experience.

Regards

Bhavna