Looking for Hindi speaker candidate

We are currently hiring for Hindi speakers for an International Fashion Industry project under Customer Service Executive role.

Duration : 2 months
Start date : 18th June 2018
Who are eligible to apply : Spouse visa / student visa

JOB DESCRIPTION

•    To ensure desired customer delight by providing satisfactory response to customer interaction.
•    Manage Customer Interactions through Inbound & out bound voice contact through his/her team for the various services.
•    Evolve more effective work process for improving customer interactions.
•    Constantly monitor & review performance metrics for achievement of objective.
•    To track & ensure closure of complaints.
•    Identify relevant training needs of agents & ensure effective implementation.
•    Effectively manage shift operations.

Requirements:

• Candidate must possess at least a Bachelor Degree in any field.
• Required language(s): English & Hindi (fluently spoken and writing)


Kindly contact Ivon @ +603-7661 3742 / email to tan.xiaowen@aegisglobal.com