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French Customer Service / Support

Posted 4 months ago
82 Visits
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What I am looking for
Working time Full time
Salary range 21K-25K
Experience Junior
About

.Giving general information on product
.processing orders-Telephone and mail
.Up-selling orders
.Order status
.sample product request
.Customer complaints
.shipping issues (tracing orders; returns pick up)
.Finance queries ( processing payments, invoice/statement)
. Responding to faxes and letters from customers
.Translation and proofing
. French ( native speaker ) and English (B1)

Skills
Administration, Customer Service ( phone and mail), computer skills: Outlook , windows, Excel, Oracle ....
Diplomas
Fine Arts and Tourism Experience as Administration agent.
Language(s) spoken

French (Mother tongue)

English (Advanced)

Interested by this profile?
Contact
Laurence Wiesen
Laurence Wiesen
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