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Medical Assistant [Sai Gon - Night Shift]

  • Posted last month
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  • Experience

    Junior

  • Working time

    Full time

  • Language(s) spoken

    English (Fluent)

  • Salary range

    500 - 800 USD

Description
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Description:

Answer phone calls coming in to the MA department
Able to send messages to providers (Doctor, Clinicians, Specialist...) and other internal employees;
Handle customer inquiries both telephonically and by email;
Manage and resolve customer complaints
Provide customers with product and service information;
Update existing customer information;
Process orders, forms and applications;
Identify and escalate priority issues;
Follow up customer calls where necessary;
Document all call information according to standard operating procedures;
Complete call logs;
Produce call reports;

Requirements:

Work from 9PM - 6:30AM Monday-Friday VN Time zone;
Need to be in the medical field. LPN, RN;
Excellent in English (speaking, listening, writing);

Benefits:

Health care
Training opportunity in US
Award for completing tasks

Alan Nguyen
Alan Nguyen
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