Onboarding Analyst/ Customer Service Executive (working directly with U.S Clients) Nightshift

Posted 3 months ago
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Experience Senior
Contract types Permanent contract
Working time Full time
Language(s) spoken English (Fluent)
Salary range Negotiable

Innovature Consulting Limited is looking for On-Boarding/HR Analyst. The analyst will work closely with Recruiting, Client Delivery, and Operations department of U.S clients to ensure timely and accurate on-boarding of consultants.

Job Descriptions:
Duties include assisting U.S clients in the processing of new hire requests in their internal systems, consultant support, collection of new hire paperwork, execution of U.S Federal I9 and E-Verify requirements, initiation/tracking of pre-employment drug/background screens, and ensure due diligence is performed to comply with U.S regulations.

• University degree with 1-2 of years experience in Customer Service; Customer Care; Call Center; Agency Admin / Support
• Advanced MS Word, MS Excel and MS Access skills are a plus.
• Detail-oriented and be able to maintain composure under pressure
• Demonstrated ability to handle multiple tasks
• Proficient in English and Vietnamese both in speaking and writing
• Ability to build strong relationships with clients and colleagues\
• A willingness to learn continuously and to adapt to new conditions.
• The ability to learn independently by doing, to think strategically, and foremost to execute.\

* Work location: Copac Square Building, 12 Ton Dan, Ward 13, District 4, HCMC
* Working hours: from 9 pm - 6 am
*** Only serious candidates that are able to work during night-time or has experience in working night shifts are welcome to submit application.
• Social insurance and health insurance
• Annual company trip
• Insurance package that will include medical, accident and life insurance after 6 months from signing official Labor contract date.
• Annual leave and Holidays: Upon signing official labor contract, you will be eligible to accrue 15 days of annual leave and National Vietnamese paid holidays as regulated by local Labor Code.
• Other benefits to discussed in the interview
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Ella Nguyen
Ella Nguyen

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