Responsible for overall project objectives: budget, time, scope of work, quality, risk and customer satisfaction
When new project is signed, review contract and organize clarification with sales (find compromise with sales, and bring solution with production team)
Understand project objectives and constraints, and advise project manager accordingly.
Understand project scope and advise project manager on technical solution, or advise to discuss with others project managers, or involve technical team to investigate.
Review every steps of project with project manager, review documents and emails before sending to customers (at least at the beginning of projects or if the PM is new)
Attend customer daily/weekly meetings to support project manager and check that everything is working well
Ensure that all the scope planned for development is clear enough and that there is no blockers from delivery team
Ensure that time reporting is properly done and makes sense / review the invoicing to customer and confirm
Maintain and communicate development pace reports and provide solutions in case of issue
Independent and any feedback to higher management needs to be presented with solutions.
Present with the team during working time but also ready to do extra work if needed (meeting with US, project OT)