Phones, internet and mail in Austria


Austria offers fast and secure telecommunications throughout the country, making it easy for expats to stay connected with those back home and to conduct international business. A wide range of providers offer internet and mobile phone plans, so researching before your move can ensure you are connected and ready as soon as you arrive.

Internet connectivity in Austria

Internet access in Austria is fast, reliable and easy to obtain, either through a mobile phone or a computer. High-speed DSL and wireless access is available nationwide, and at affordable rates.

The major providers include UPC and Telekom. Austrian internet service companies offer contracts, where you agree to lock in for a set amount of time, and pay-as-you-go services, which are charged by the minute. The telecommunications market is competitive, and expats can find good deals on both internet and mobile phone plans. Internet providers sometimes offer cable television packages that can be bundled together as a package, including both local and international programmes, and sports. It is worth shopping around to find the plans that best suit your needs.

 Good to know:

Free WiFi can be found in public areas, cafes, hotels and restaurants.

Mobile phones

Major mobile providers include A1, T Mobile, and Telering. They offer competitive plans for mobile phones and data, including pay-as-you-go plans, which do not require a contract. If you have an unlocked phone, you can purchase a local SIM card, which will allow you to have a local Austrian number, without needing a new device. International roaming and data charges can be expensive — another good reason to obtain a local phone plan. Mobile phone packages can include international minutes and texting, making it easier to keep in touch.

Mobile contracts are often for a duration of 12 or 18 months, with a range of phone plans available. Austria has a strong mobile network, with coverage throughout the country.

 Good to know:

Web-based apps, such as Skype or Facetime, are good options to communicate with those back home at free or low cost.

Post offices in Austria

In Austria, stamps can be purchased at local shops such as newsagents, or from the post offices. Post offices can be found all across Austria, and are referred to as Die Post. Post offices are easy to spot, as they always have bright yellow signs outside. Generally hours of operation will be from 8 am to 6 pm on weekdays, with larger branches also open on Saturdays.

Post offices can look after all domestic and international postage and shipping. There are two shipping speeds available — priority and economy, with priority being the express option for quicker delivery. The difference in delivery speed can be substantial, so it is worth paying extra for the priority service, if it is within budget.

 Useful links:

T Mobile

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See also

Looking for work in Austria as an expat? How to search for work as a new arrival or how to open a business and information on paying tax as a business.
Information on Austrian visas for expats, including requirements for tourist visas, entry and residence permits, and documents needed to apply for visas.
Austrian travel information for expats. Air, train and bus travel offer many options for expats to explore Austria. You can also hire a car to get around.
Austrian expat tax information. What expats in Austria need to know about income tax, sales tax, corporate tax, and double taxation.
Learn more about studying abroad in Austria, including popular universities for expat students, university admission processes and Austrian student visas.