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Our flight is broken and we landed in Panama

Last activity 04 December 2012 by Deemetrio

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Deemetrio

captain says malfunction lights in pilots cabin.
Second hour - no news and they do not let us to leave departure area...
Flight AA 939 Miami-Quito

ZenSPIKE

That's the flight I'm taking this Spring. I was on that same AA flight last June, and the clowns lost my luggage for over 3  hours. Turned out it was in some closet right off the area where you're SUPPOSED to retrieve your luggage.
AA is going to hell in a handbasket since it went into bankruptsy. Major complaint is that the pilots are coming up with B.S. maintenance issues to screw up the on time flight percentage. Hmmmmmm, light bulb you say? I ain't sayin', I'm just sayin'
Good Luck

Loving Ecuador

AA?! Ouch! best of lucks...

Deemetrio

Finally I am in Quito. There were big scandal in airport, police promised to use gas against us and tried to arrest some guys. I have shots on my camera, if u tell me, I'll post it here. We were over 6hrs in departure area.

Loving Ecuador

Wow...sorry to hear that, look like things got ugly in Panama! why would police act like that there?? glad to hear you managed to get to Quito already..

Deemetrio

AA response to my claim:

Dear Dimitri:
   


We are writing to follow up with you about the situation you encountered as a passenger on our flight 939 on December 2. While we are sure you can appreciate our decision to land in Panama City was motivated by our commitment to your safety, we also can appreciate your concern and that many of our customers' important plans were significantly affected, and for that, we are sorry.

In appreciation for your patience, we have added 7,000 AAdvantage® bonus miles to your account. You should see this mileage adjustment in your account very soon, and you can view this activity via our web site, www.aa.com.

Your loyalty is important to us and we would like to assure you that we are committed to getting you to your destination as planned. We'll do our best to provide a smooth trip the next time you fly with us. We will look forward to welcoming you aboard again soon.


Well next day I have spoke to another passenger, we meet in the same hotel. His opinion is sorry should be enough.

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