an estate agent showed me a house which I liked but the vendor once she found it was this particular estate agent was reluctant to go through her due to the previous behaviour of the agent towards the vendor being very rude and insulting.
the only way we could proceed was on a private basis especially as the estate agent merely introduced us. I haven't signed a contract but purchased the house anyway and did all the necessary work with the vendor.
The agent now believes she is due 3% from each of us as commission for a 15 minute introduction.
we are reluctant to pay it