Customer Care / Guest Experience Executive (Service Apartment – International Team)

We are a premium serviced apartment complex expanding in Dubai, UAE, and are looking for motivated Customer Care professionals to join our international team.

Role:

Deliver exceptional guest experience for high-end clients

Handle check-in/out, concierge services, and daily guest support

Manage reservations, feedback, and problem resolution

Represent the property with professionalism and warmth

What we offer:

Competitive salary performance bonuses

Relocation support

Clear long-term path to residency (and potential long-term settlement opportunities) for the right candidates

Opportunity to grow within an international hospitality group

Requirements:

Excellent English (additional languages are a plus)

Strong communication and customer service skills

Professional, discreet, and reliable personality

Previous experience in hospitality, serviced apartments, or luxury client service is preferred but not mandatory — attitude matters most

Location: Dubai, UAE (with full relocation package)

If you are looking for a stable opportunity with real long-term prospects in one of the world's most dynamic cities, send your CV and a short introduction message to harrysilver445@gmail.com.

We review applications quickly and respond to serious candidates within 48 hours.

Looking forward to hearing from you.

Best regards,

Silver Engonga

Engonga Hospitality Group