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Atm machine problem

Farhana Zainal

Hi everyone


I withdrew cash from Al Rajhi atm machine (I am ANB cardholder). The machine did not dispensed any cash but the amount has been deducted from my account. I have called ANB customer care and made a report.


Is anyone here faced the same situation like me? If any, I just wanna know how long it took for you to get back the amount credited into your account. And is there any chances I will not get the money. Thank you.

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Mickael

Hello @Farhana Zainal


Thanks for your message.

Just in case, don't forget to introduce yourself with the others members, maybe someone can help you :

New members of the Saudi Arabia forum, introduce yourselves here - 2022


Have a nice day,

Mickael

Expat.com - Team

XTang

You will get the money back.  However, the process takes time.  Your bank may also ask you to submit a dispute form.


The time it takes can vary by bank and can be as little as a week up to a month. 

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Farhana Zainal

@XTang


Hi, thank you for your reply. It really bothers me but at least i know i will get the money back.

God Bless.