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AIMA email scheduled renewal appointment

AIMA emailed me a scheduled appointment date I cannot make and need to reschedule,  how do I do this on AIMA website?

Thanks for any help

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Hi Maglavin60,


To change your appointment, you must reach out through their official contact channels.


Phone Numbers: (+351) 217 115 000


Hours: Monday to Friday, 08:00 to 20:00 (Lisbon time). 


Tip: Try calling exactly at 08:00 AM or just before they close at 08:00 PM to increase your chances of getting through.


https://aima.gov.pt/pt/perguntas-frequentes-faq-s


I think the phone is the only thing that works. People here say they don't reply to emails. But you can try both.

As far as I know, there is no direct "Reschedule" button on the AIMA portal in your user area.



Regards

@JohnnyPT

Thank you very much for the information.  Of course the AIMA appointment email directed me to their website portal to do so but no option exists!.  I will keep trying the phone #'s to AIMA but always busy or voicemail with no options.