Messaging Problem

Miggy21 New member

Member since 20 August 2016

Miggy21New member22 August 2016 18:43:28

Hey guys, is just me who is having problem with the messaging? Whenever a get a new message notification and click on the messages (the envelope icon), all it shows are just old messages and i had to mark my archives as unread to reveal the latest unread message. It's a such a pain. Any advise? (btw, I am a noob and not sure if I posted on the correct forum, apologies).

Fred Indonesia Expert

Member since 02 August 2009

A smile is the universal welcome.
Max Eastman

FredIndonesia Expert22 August 2016 22:37:29

29816

No, there's a possible glitch.
I get that and the same problem with old notifications showing as new.

Edit - The team are aware and will track it down.

Priscilla ViP

Member since 30 May 2013

PriscillaViP23 August 2016 05:09:01

42358

Hi Miggy and Hi fred,

Thanks for your messages.

I will pass on the message to the IT team so that they can verify if everything is actually working perfectly.

Thanks,

Priscilla

Miggy21 New member

Member since 20 August 2016

Miggy21New member23 August 2016 16:28:59

Priscilla wrote:
Hi Miggy and Hi fred,

Thanks for your messages.

I will pass on the message to the IT team so that they can verify if everything is actually working perfectly.

Thanks,

Priscilla

Hey Pricilla,

Thank you for your immediate attention, I am quite impressed.
And I'll wait until this issue is fixed, no problem.

Best regards to you and your team,

Miggy

Devo Administrator

Member since 18 April 2012

DevoAdministrator24 August 2016 06:14:07

We are currently looking into this problem. I have sent PMs to both Fred and Miggy to try and resolve the issue.

Thanks,
Devo

Fred Indonesia Expert

Member since 02 August 2009

A smile is the universal welcome.
Max Eastman

FredIndonesia Expert24 August 2016 09:07:07

29816

The tech dudes are getting headaches on this one.

Good luck.

Miggy21 New member

Member since 20 August 2016

Miggy21New member02 September 2016 18:08:03

Hi Pricilla,

Looks like this issue has been resolved. I can now read messages without any issue.
Thank you very much and have a great day

Warmest regards to your team,

Miggy