SNS - need to change my address

Last activity 23 August 2023 by Gentleman_H

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AuMargaretActive member05 November 2022 11:34:50

Hello Everyone.

I have tried various agencies in order to advise SNS of my new home address.

SEF have my new address, but wasnt helpful about where I can change it within SNS.

Financas has it - I'm paying IMI.

Went to Registo - not them - they told me SEF

Went to the local Saude Centre - they told me to get SEF to write a letter stating my address - do they KNOW how hard that might be?!

Phoned SNS24, got pushed around - the people on the call centre really dont know.

Can anyone tell me how to do this please? I am not receiving letters about medical appointments - they are going to my old address.

Muito Obrigada

JohnnyPTPortugal Expert05 November 2022 13:45:52

4478

NHS change of address is done at a local health centre.

This is not even allowed to be done online, on the service user portal.

https://servicos.min-saude.pt/utente/

I have tried now and was unable to do so. If they won't make that change, you should make a written complaint. Ask for the complaints book there. ("Livro de reclamações")

Gentleman_HActive member23 August 2023 15:27:27

Visit the centro de saúde, then you tell the emloyer that you want to change the address. You do not need to present a proof of address. Just hand them the address written by your hand for simplicity. Also she will update the information of your residence permit info such as expiry date etc.

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