Korean Email and Chat Support | Php 125,000 Monthly

Company Profile: The most popular streaming-media platform is currently hiring Korean Speakers. The biggest streaming-media platform with billions of users needs Email and Chat Supports. Dominating the online market and topped the MOST USED STREAMING-MEDIA APP. This company has partnered with a contact center to service their Korean users.

Position: Korean Email and Chat Support

Industry: BPO - Media Streaming Account

Location: Mandaluyong City

Salary: Php 120,000- Php 125,000 Monthly

Work Schedule: Shifting schedule

Work setup: Work onsite

Requirements:

�� Korean National proficient in English with permanent visa

�� Filipino National can speak, read and write Korean language

�� Open to Undergraduates

�� Good understanding and email/chat etiquette

�� With customer service experience is a great advantage but not required

�� Willing to work in Mandaluyong and can start asap

Responsibilities:

�� Respond to customer's inquiries and technical concerns through emails and chats

�� Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription inquiries)

�� Assist customers in cancellation of premiums and in changing customer personal details

�� Handle concerns of account users regarding paid accounts, payment issues

Recruitment Process:

�� Initial Interview

�� Written Assessment

�� English Language Assessment

�� KoreanLanguage Assessment

�� Job offer

WANT TO APPLY?

IF YOU'RE INTERESTED, YOU MAY SEND YOUR

MOST UPDATED RESUME TO THIS EMAIL :

koreanbilingual@gmail.com TO PROCESS YOUR APPLICATION.

Or you can message us in our Facebook Messenger: KR Kylie Lopez (J-K)

Or Please Contact Us:

Phone Number : 09176382780

AND KINDLY LOOK FOR MS. TINE :>