Korean Healthcare Consultant | Php 100,000 Monthly

Company Profile: One of the biggest US based BPO Company that delivers outsourcing broad operational support across diverse locations.

Benefits:

Government mandated benefits

13th month pay

HMO with 1 free dependent upon hire

Life Insurance

10% Night Differential

20 PTO credits annually

VL and SL cash conversion

Annual Performance-Based Merit Increases and Employee Recognition

Requirements:

Filipino proficient in Korean Language

Korean National proficient in English and has a permanent visa in the Philippines

College graduates and undergraduates can apply

Customer service in health care background is a plus, but not required

Familiarity with CRM systems, data entry, and email/chat

Can start as soon as possible

Responsibilities:

Assist customers by handling communications in Korean and English phone calls, emails, and chat.

Provide assistance and answer the questions about health insurance plans, including coverage details, benefits, and who qualifies.

Guide the customers on how to navigate the claims process, check claim statuses, and handle simple troubleshooting issues.

Respond to inquiries about billing, payment procedures, and premium schedules in a timely manner.

Recruitment Process:

Resume screening

Initial interview

Final Interview

Job offer

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