Phones and Internet in Mauritius

The main providers of landline telephone, broadband Internet, and home television services in Mauritius are Mauritius Telecom (my.t), Emtel, and MTML. These companies cater to the needs of both households and local businesses.

In terms of mobile telephony, the leading operators are Mauritius Telecom, Emtel, and Chili. Each offers extensive network coverage and a variety of mobile data plans tailored to residents, visitors, and expatriates. Mauritius Telecom operates as a semi-public company, while the others are private enterprises.

Landlines in Mauritius

The telephone network in Mauritius is provided by Mauritius Telecom (my.t). Both domestic and international communications are of remarkable quality. Most homes, apartments, and commercial premises generally have a line already installed. If not, an application must be submitted, either in person at the nearest Telecom Shop or online.

To subscribe, the following documents must be provided:

• A duly completed application form.
• A passport.
• Proof of address (utility bills).

The connection is usually established within 15 days to 3 weeks.

Landline installation fees  

Additional fees for installation outside business hours

If the landline installation is carried out outside business hours, an additional fee of Rs 500 will be charged. This amount will be added to the first bill issued for the new line.

Good to know:

The hours considered outside business hours are as follows:

Monday to Friday: 4:30 PM – 6:30 PM

Saturday and public holidays: 8:00 AM – 4:00 PM

Internet usage in Mauritius

According to the Digital 2025 report by DataReportal, Mauritius confirms its position among the most connected countries in Africa, maintaining its spot in the continent's Top 3 for Internet penetration. In 2025, the number of Internet users in the country was estimated at 1.01 million, representing a penetration rate of nearly 80% of the population. Social media usage also continues to grow, with about 886,000 active users (nearly 70% of the population).

The country benefits from one of the most advanced digital infrastructures in the region, supported by several submarine cables (SAFE, LION 1, and LION 2) that ensure a fast and stable connection. Average speeds continue to increase: the median fixed Internet speed reaches about 57 Mb/s, while the country has 2.25 million mobile connections, significantly more than one per inhabitant.

Thanks to these performances, Mauritius remains one of Africa's leaders in connectivity, fostering an environment conducive to communication, business exchanges, and digital development.

Broadband Internet providers in Mauritius

Mauritius Telecom (my.t)

my.t, a company partially owned by the state, counts France Telecom, the French telecommunications giant, as its second main shareholder. This provider offers fiber optic Internet connections suitable for various budgets, often bundled with television offers. A landline is necessary to access the Internet service, both in homes and offices.

Subscription procedure

1. Fill out the application form.
2. Visit a Telecom Shop with your Occupation Permit or Residence Permit and your passport.
3. If the telephone line is registered in another person's name, written authorization from that person will be required.

my.t Ultra-Fast Fibre Home Internet & TV Offers

TV packs for every taste

my.t offers a wide range of TV packs to satisfy all profiles:

• Cinema & Series Pack
• New World Sport Pack
• Cinema + OCS Pack
• DStv Stream
• Bollywood Mega Pack
• Bollywood Pack
• Sony Pack

À la carte channels: For a personalized experience, choose from a selection of channels covering various themes: sports, discovery, lifestyle, music, news, and entertainment.

For more information, visit myt.mu/home.

Airbox TV Package

Mobile network providers in Mauritius

In Mauritius, three operators share the mobile telephony market: my.t, Emtel, and Chili (Mahanagar Telephone Mauritius Ltd). Each offers monthly plans as well as prepaid cards, which are very popular among Mauritians. You can find their official stores in major shopping centers, sales points across the island, or directly online.

my.t Mobile

my.t, the largest mobile network in Mauritius, has over a million subscribers. It is renowned for its fast and reliable 4G and 5G coverage, offering a wide range of prepaid and postpaid plans.

How to get a new my.t SIM or eSIM?

Visit a Telecom shop or an authorized reseller with:

• Your ID card or passport
• A recent copy of your electricity bill or any other proof of address

Cost of the my.t SIM card: Rs 100 (VAT included)

It includes:

• Rs 87 of call credit
• 35 GB of data
• 150 SMS

To activate your SIM card, call 124 from this card and follow the voice instructions. You can also opt for an eSIM compatible with modern smartphones.

Tourist SIM 5G

Foreign visitors can benefit from the Tourist SIM card, available online, at the airport, or in my.t shops.

Cost: 15 EUR

It includes:

• 200 GB of unlimited data

• Unlimited SMS

• Rs 174 of call credit

Valid for 30 days after activation.

my.t prepaid data plans

my.t offers flexible and affordable prepaid plans:

• 1 hour of unlimited data: Rs 5 
• 1 day: Rs 15 
• Unlimited weekend: Rs 28 
• Unlimited week: Rs 95 
• Unlimited month: Rs 315 
• 3 unlimited months: Rs 815 

Recharging your prepaid account

Recharge card (Scratch card)

Recharge cards are available in supermarkets and shops across the island. Here's how to use them:

• Scratch the security panel on the card to reveal the 14-digit code.
• Dial 124.
• Select option 1 by pressing 1 to recharge your account.
• Enter the 14-digit code.
• A voice will announce your new balance.
• You will receive an SMS indicating your balance and account validity.

Quick alternative:

• Directly dial *124*(14-digit code)# and press "Call".
• A flash SMS will display your new balance and account validity.
• A confirmation SMS will follow.

Recharging at ATMs

You can recharge your account via ATMs of SBM, MCB, MPCB, or Bank One:

• Insert your bank card into the ATM.
• Enter your bank card PIN.
• Select your account.
• Choose the Recharge option.
• Indicate the amount to recharge.
• Enter and confirm your mobile phone number.
• An SMS will confirm your new balance and account validity.

Recharging via SMS (SBM and MCB clients only)

To use this service, you must have a bank account with SBM or MCB and be registered for the SMS recharge service.

• For SBM: Send an SMS with the text topup (amount) to 8726 (e.g., "topup 100" for Rs 100).
• For a different amount, send "topup xxx" to 8726, where xxx is the amount.
• You will receive an SMS confirming the recharge.

Recharge via E-transfer

To help a friend by transferring some of your credit, use the E-Transfer option. Conditions: have a my.t prepaid account and available credit. You can transfer between Rs 20 and Rs 1,000 per month.

• Send an SMS to 8500 in the following format: T (space) number (space) amount (space) 0000.
• The system will check your balance and eligibility.
• If the credit is sufficient, the transaction will be completed.
• A confirmation SMS will be sent to both parties.
• Cost of SMS: 60 cents/SMS.

Recharge with E-voucher

You can also recharge your account at any retailer displaying the E-voucher logo.

• Choose an amount between Rs 10 and Rs 5,000.
• Pay the retailer.
• A transaction will be made and you will receive a confirmation SMS.

my.t postpaid plans

my.t postpaid plans allow you to enjoy ultra-fast 5G speeds with generous data volumes and unlimited calls.

All postpaid plans include Deezer for free.

my.t Rates (per minute):

• Calls to my.t mobile: Rs 1.20 
• Calls to "Magic" my.t numbers: Rs 1.00 
• Calls to my.t landlines: Rs 3.48 
• Calls to other mobiles: Rs 3.60 
• SMS: Rs 0.60/SMS

my.t eSIM Travel

For international travelers, the my.t eSIM travel offers connectivity in over 190 countries. It allows you to stay connected without roaming fees while keeping your WhatsApp number.

Benefits:

• Coverage in 190+ countries
• No roaming fees
• 24/7 support

Emtel

Buy an Emtel SIM card

Emtel SIM cards are available in all Emtel showrooms. To acquire one, you must provide:

• Passport.
• Residence Permit or Occupation Permit.
• Unique identification number (for expatriates).
• Recent proof of address (utility bill or other).

Each SIM comes with an initial data allocation according to the chosen plan, which you can recharge later. Emtel scratch cards are available in grocery stores, supermarkets, and gas stations.

Emtel rates (per minute):

• Calls to other Emtel numbers: Rs 1.20 
• Calls to other mobile operators: Rs 3.60 
• Calls to landlines: Rs 3.45 
• SMS: Rs 0.60 per message

Renting an Emtel mobile line

Emtel offers two types of plans:

• Prepaid: Buy credit as you use it.
• Postpaid: Monthly payment.

To rent a mobile line, visit an Emtel showroom with proof of address and your passport and/or residence permit.

Emtel prepaid packs:

• Tourist Pack: 750 Rs – 200 Rs of calls, 30 GB of data, and unlimited SMS (valid for 1 month)

• Prepaid Starter Pack: 100 Rs – 87 Rs of calls, 15 GB of data, and unlimited SMS (valid for 1 week)

Emtel monthly plans (Data and combo)

Recharging an Emtel prepaid account

Prepaid users can recharge their credit in several ways:

• Online recharge.
• Emtel ePIN.
• Emtel scratch cards.
• Recharge at selected ATMs.
• Recharge via SMS.

Emtel 5G network expansion

Emtel is actively expanding its 5G network with the goal of complete coverage by 2025. To access the 5G network, ensure you:

• Have a 5G-compatible device with an activated 5G SIM card
• Enable 5G settings on your phone
• Are in an area covered by Emtel's 5G network
• Subscribe to and activate a 5G plan on your account

Renting an Emtel postpaid line

1. Download, print, and fill out the Emtel postpaid application form to save time in the showroom.
2. Bring the following documents: national ID card or residence permit and/or passport, recent proof of address (less than 3 months), bank details of the line holder (optional).

Benefits included with a postpaid line:

• RBT (Ring Back Tone) registration: Free for 30 days.
• Free data: 750 MB, valid for 30 days.
• Caller Tune: 1 free ringtone.
• Missed call alerts: Free.
• Unlimited Facebook: Free for 30 days.

Chili

Chili rates (per minute)

• Calls to other Chili numbers: Rs1.15 
• Calls to other mobile operators: Rs 2.30 
• Calls to Rodrigues: Rs 3.60 
• SMS: Rs 0.50 per message

Benefits of Chili plans

Chili offers SIM cards, mobile data packs, and combined plans often more affordable than those of my.t or Emtel, although network coverage may be less effective in certain regions.

Daily Plans

Weekly Plans

Monthly plans

Chili is an ideal option for those seeking economical plans, with flexible options tailored to daily, weekly, or monthly needs.

Rate:

Rs 112.70 - 1 GB of data

Rs 199 - 5 GB of data

Rs 287.50 - 10 GB of data

Rs 310 - 150 GB of data (limited to 5 GB per day)

Rs 349 - 240 GB of data (limited to 8 GB per day)

Rs 449 - 360 GB of data (limited to 12 GB per day)

Rs 549 - 450 GB of data (limited to 15 GB per day)