Talking about trust. Even if is an old thread I want to say something.
In May 2015 I decided to trust in a Cuencana (who is a visa facilitator, who has a website, who has a Facebook page, she has an office in the US, she has an office in Cuenca in a high rise, she was interviewed in a Magazine that is in English and its target is the Expat community) to work on my (American) husband's visa.
We all signed a contract, we all agreed on the terms.
She has not finished the contract and her offers in it. Still, she is now suing us, claiming that we have not paid her $775 dollars. I have receipts that show we already paid her $1250 dollars. She is asking $1000 dollars on top of the $775 as interest.
She started asking for $1850 dollars after the visa was stamped on my husband's passport. I reminded her that the contract is $1550 and we already paid her $1250, how come a professional don't even know what is the customer's balance on payments? How come she shoots first instead of checking her files first?
It seems to me that this Cuencana lady gives a dime for her clients.
How come a "professional" dares to act like this? Did she lose the receipts that she gave to us? If so, why she has not sent us an email asking please verify how much we have paid her and try to finish the job that she offered to do? And why she has not produced legal receipts (the ones that shows a tax #, business's name, address, etc)?
We did not asked her for those services, she was the one who decided to offered them. She wrote them down by hand, her own hand! But, after all this time she is not done yet. And we don't even need some of those services anymore, anyway.
How come can, she has 2 faces? Some people say that they are pleased with her service and also there are others who are very pissed for her for losing docs, no responses, taking money for services that she has not performed, etc?
Is like finding sour water and fresh water in the same river.
People in the lowlands (wherever is not highlands) think that Highlanders (Serranos/people who lives in the highlands) are hypocrites. They would never say what they have in their minds, they would lie to you, they would project their complex on others. They probably know that they should not trust others because they know how much and how bad people lie.